Service Advisor known for being valued team player and dedicated employee. Promoting skills in all areas and follow up, Looking for the positive and finding solutions the clients.
Meeting clients on the drive
Preparing work orders
Working in harmony with the technicians
Following through with work orders and clients
Maintaining the highest CSI standards possible.
Follow up with clients
I have a working knowledge of CDK, Xtime, ElsaPro, Kaarma and more automotive applications
Assessing vehicle needs for service, preparing work orders, dispatching, selling additional work, invoicing completed repair orders, cashiering active delivery to client
Strive for the highest CSI by following up with client and cultivating the relationship My philosophy is If I touch it I own it