Summary
Overview
Work History
Education
Skills
Timeline

Patricia Rennie

Stuart,FL

Summary

Service Advisor known for being valued team player and dedicated employee. Promoting skills in all areas and follow up, Looking for the positive and finding solutions the clients.

Overview

18
18
years of professional experience

Work History

Automotive Service Advisor

Audi Stuart
Stuart, FL
05.2022 - Current
  • High line automotive service consulting.
  • Assessing clients automotive repair needs with their Audi. Arranging transportation and valet services as needed. Selling of needed services,
  • Ensuring vehicles are repaired, washed , detailed and all requests performed in a timely manner.
  • Communications with clients and performing active delivery back to clients with their Audi. Following up with clients to maintain the highest CSI possible.

Automotive Service Consultant

Braman Rolls-Royce And Bentley Motorcars
West Palm Beach, FL
10.2020 - 04.2022
  • Provide the highest level of professional service for automobile needs of the high profile client
  • Arrange and schedule automotive repairs. Including, making all arrangements for valets, tows and alternate transportation.
  • Following through on repairs, invoicing, payment, working with House Managers to ensure timely delivery back.
  • Follow up to ensure highest level of client satisfaction and to ensure high CSI

Lead Service Consultant

Fields BMW
Winter Park, FL
04.2004 - 09.2020

Meeting clients on the drive

Preparing work orders

Working in harmony with the technicians

Following through with work orders and clients

Maintaining the highest CSI standards possible.

Follow up with clients

Education

Some College (No Degree) - Accounting

Sheridan Vocational/Seminole Community College, Hollywood/Longwood

Skills

I have a working knowledge of CDK, Xtime, ElsaPro, Kaarma and more automotive applications

Assessing vehicle needs for service, preparing work orders, dispatching, selling additional work, invoicing completed repair orders, cashiering active delivery to client

Strive for the highest CSI by following up with client and cultivating the relationship My philosophy is If I touch it I own it

Timeline

Automotive Service Advisor - Audi Stuart
05.2022 - Current
Automotive Service Consultant - Braman Rolls-Royce And Bentley Motorcars
10.2020 - 04.2022
Lead Service Consultant - Fields BMW
04.2004 - 09.2020
Sheridan Vocational/Seminole Community College - Some College (No Degree), Accounting
Patricia Rennie