Patricia Riley

• Engaged customers to identify needs and provide tailored product recommendations.
• Demonstrated product features and benefits to enhance customer understanding and satisfaction.
• Processed transactions accurately, ensuring compliance with company policies and procedures.
• Maintained organized merchandise displays to optimize sales opportunities and customer experience.
• Collaborated with team members to achieve sales targets through effective communication and strategy sharing.
• Resolved customer inquiries and concerns promptly, fostering loyalty and repeat business.
• Exceeded sales targets by building strong relationships with clients and providing exceptional customer service.
• Worked in a very Fast-Paced environment with constant customer calls, customer interactions and customer sales while maintaining a positive and supportive environment with my work associates.
• Closed $2 Million in sales in 2025.

• Directed all daily business operations, including staffing, financial management and customer service.

• Recruited, trained, and managed employees, maintaining high morale and strong retention.

• Managed budgeting, accounts payable/receivable, payroll and taxes using QuickBooks.

• inventory control, purchasing and cost management to maximize profitability.

• Developed and executed marketing and advertising strategies to grow the business.

• Maintained a hands-on leadership approach by supporting all roles as needed.

• Strong Customer Service. Welcoming our patrons and creating a positive and enjoyable environment for them.

• Assist clients with buying and selling their properties through market analysis, strategic pricing, and marketing.

• Managed advertising and client communications to drive successful transactions.

• Negotiated Contracts and ensured accurate preparation and execution of all documents.

• Built strong client relationships, resulting in high customer satisfaction and repeat customers.

• Managed inventory systems, ensuring accurate tracking of incoming and outgoing products.

• Performed data entry and completed proper paperwork.

• Progressed from Leasing Consultant to Property Manager through strong work ethic and performance.

• Managed leasing, sales, and contract preparation.

• Manged staff, residents, and property contractors.

• Conducted market research and implemented strategies to increase occupancy and revenue.

• Coordinated financial operations with upper management and financial institutions.