Patricia Sarduy
Hialeah,FL
Summary
Knowledgeable Student, talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete assignments. Solid academic achievement paired with demonstrated commitment and integrity.
Assistant Manager who promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency, and boost revenue. Exceptional leadership for sales, customer service, and service clerk employees.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Discovery Clothing
Hialeah, FL
11.2021 - 12.2023
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Designed floor layouts, product displays, and shelving layouts to maximize sales and influence customer purchasing habits.
- Monitored loss prevention operations to minimize the impact of shrink and identify theft and fraud.
- Modified/fixed existing software systems to enhance performance and add new features.
- Balanced cash drawer at the end of each shift by counting total deposits and withdrawals.
- Supervised and evaluated the performance of 25 employees.
Team Leader Manager
Taco Bell
Hialeah, FL
07.2020 - 11.2021
- Coached team to success by using corrective action processes.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Ensured compliance with company policies and regulations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted regular audits of cash drawers to ensure compliance with procedures.
- Reconciled daily cash variance reports, tracking overages and shortages by compiling summary reports.
Education
Associate of Arts - Pre-medical Science/ Dentistry
Miami Dade College
Miami, FL12-2022
High School Diploma -
Mater Academy Charter High School
Hialeah Gardens, FL05-2020
Bachelor of Science - Biology
Florida International University
Miami, FLSkills
- Customer Relations
- Management
- Mentoring and Coaching
- Time Management
- Project Leadership
- Bilingual in Spanish and English
- Punctual and Reliable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Volunteer Work
- Peer-led team Learning Leader for Biology 1 and Ecology.
- Volunteer at iHelp Nonprofit Organization.
Leadership
Mentor to new students at Florida International University (Mentor Collective).
References
References available upon request.
Timeline
Assistant Store Manager
Discovery Clothing
11.2021 - 12.2023
Team Leader Manager
Taco Bell
07.2020 - 11.2021
Associate of Arts - Pre-medical Science/ Dentistry
Miami Dade College
High School Diploma -
Mater Academy Charter High School
Bachelor of Science - Biology
Florida International University
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