Patricia Schlitt

• Managed a portfolio of clients, ensuring their financial needs were met and exceeded.
• Cross-sold bank products and services to meet customer needs and provide options.
• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
• Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Analyzed customer financial situations to recommend

appropriate banking services.

• Ordered supplies for branch.
• Delivered exceptional customer service, enhancing client satisfaction and loyalty.

• Responsible for loans, deposits,change orders, room audits and other assorted cash office duties.

• Implemented visual merchandising strategies that increased product visibility and customer engagement.
• Responsible for ordering, scheduling, training, budgeting and .customer service
• Number one in sales increases for 1997 and 1999 thru 2001.
• Departments 2,4,13,&39

• Oversaw daily operations to ensure optimal service quality and guest satisfaction.
• Trained and mentored new attendants on best practices and operational standards..
• Developed training materials for staff to enhance knowledge of operational procedures.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
• Handled cash transactions accurately, ensuring proper documentation for financial records.
• Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
• Assisted in training new attendants, sharing best practices and tips for efficient service.
• Coordinated inventory management to maintain adequate stock levels and minimize waste.

• Provided cashier and customer services at the contactor desk.

• Processed invoices and expense reports for accurate financial record-keeping.
• Supported payroll processing by verifying employee hours and deductions.
• Assisted with paperwork and data entry during tax time and seasonal rush.