Summary
Overview
Work History
Education
Skills
Timeline
Generic
Patricia Shawn

Patricia Shawn

Clovis,CA

Summary

Dynamic Cashier Team Lead with a proven track record at Decor Drugs, excelling in customer service and team leadership. Expert in cash handling and fostering a positive work environment, I significantly enhanced service levels by mentoring new staff and ensuring operational excellence. Adaptability and a commitment to excellence underpin my professional achievements.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Decor Drugs
06.1998 - 10.1999
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Trained team members on cash register operation and cash handling.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.

Education

GED -

Fresno Adult School
Fresno, CA
08.2000

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Punctual and Reliable
  • Flexible Schedule
  • Cash Register Operation
  • Store Opening and Closing
  • Money Handling
  • Product restocking
  • Heavy Lifting
  • Adaptability and Dependability

Timeline

Cashier Team Lead

Decor Drugs
06.1998 - 10.1999

GED -

Fresno Adult School
Patricia Shawn