Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Tatsch-Crowson

Fate

Summary

Effective and efficient Billing Coordinator offering extensive experience and expertise coupled with time management, and a meticulous and focused work ethic. Excells in e-billing management and client communication. Proven track record in ensuring invoice accuracy and maintaining compliance with client billing guideines, while effectively managing appeals and collections. Strong attention to detail and problem-solving skills foster successful relationships with clients and team members alike.

Overview

10
10
years of professional experience

Work History

Billing Coordinator

Hartline Barger LLP
Dallas
04.2024 - Current
  • Manage all aspects of e-billing, including but not limited to Bottomline LegalX, Legal eXchange, TyMetrix, Quovant, Legal Tracker, CounselGo, CounselLink, and Ascent for an extensive number of clients;
  • Submit and maintain both budgets and timekeeper rates, in accordance with client requirements and billing guidelines;
  • Communicate clearly and effectively with attorneys, staff, and team members, as well as clients, adjusters, and other outside contacts;
  • Track and maintain SIR balances;
  • Monitor past due accounts and pursue collections on outstanding invoices;
  • Respond promptly to attorney and staff inquiries regarding incurred and billed fees/expenses;
  • Accurately review prebills and bills for adherence to client billing guidelines;
  • Cash and ACH applications, including trust accounts and retainer application;
  • Completion of month-end closing procedures;
  • Serve as backup for Accounts Payable;
  • Monitor and approve employee expense reports.

Billing Clerk

Hartline Barger LLP
Dallas
03.2018 - 02.2024
  • Managed both e-billing and other invoicing for a large number of clients;
  • Reviewed prebills and bills for accuracy and compliance with client billing guidelines;
  • Maintained clear communications with attorneys, staff, and outside adjusters and clients;
  • Maintained accurate case information relative to the billing procedures and requirements of cases and clients;
  • Management of invoice appeals, including submission of attorney responses to e-billing platforms;
  • Management of write-off applications relative to invoice deductions;
  • Assisted in successful management of Aderant Expert software conversion.

Receptionist

Hartline Barger LLP
Dalllas
09.2015 - 02.2018
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel;
  • Provided excellent customer service at all times while interacting with both internal attorneys and staff and external clients, attorneys and guests;
  • Greeted clients, deponents, and other outside guests, as well as answered general questions and directed to appropriate locations;
  • Maintained scheduling of multiple conference rooms;
  • Assisted in entering attorney's travel expense reports for the Firm's three offices;
  • Assisted in entering vendor invoices for Accounts Payable department;
  • Assisted with attorney and paralegal time entry;
  • Transmitted incoming and/or requested information throughout the Firm via email;
  • Monitored reception area and conference rooms for cleanliness and order;
  • Arranged catering for meetings and depositions.

Education

Some College (No Degree) - English/Journalism

Southwest Texas State University
San Marcos, TX

Skills

  • Proficient with numerous e-billing platforms
  • E-billing management
  • Invoice accuracy
  • Client/adjuster communication
  • Accounts receivable expertise
  • Budget and timekeeper submission and maintenance
  • Collections management
  • Expense report monitoring
  • Problem solving
  • Team collaboration
  • Research
  • Attention to detail
  • Relationship building

Timeline

Billing Coordinator

Hartline Barger LLP
04.2024 - Current

Billing Clerk

Hartline Barger LLP
03.2018 - 02.2024

Receptionist

Hartline Barger LLP
09.2015 - 02.2018

Some College (No Degree) - English/Journalism

Southwest Texas State University

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Patricia Tatsch-Crowson