Patricia Vela
Tampa,FL
Summary
Experienced bilingual customer service specialist. Proven ability to handle transactions accurately and effectively communicate with diverse clients, resolve inquires, and ensure a seamless overall experience. Eager to leverage my skills and experience in a banking role, contributing to strategic goals and ensuring top-tier service delivery.
Overview
1
1
year of professional experience
Work History
Sales Associate
Express
12.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Sales Associate
Bath And Body Work
11.2023 - Current
- Prepare merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier/Server
Mokalex
02.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Served food and beverages promptly with focused attention to customer needs.
Server
Mota's
08.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Ruben Martinez Villena
07.2021
Skills
- POS Systems
- Customer Service
- Payment Processing
- Product Restocking
- Cash Register Operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Express
12.2023 - Current
Sales Associate
Bath And Body Work
11.2023 - Current
Cashier/Server
Mokalex
02.2023 - 10.2023
Server
Mota's
08.2022 - 02.2023
High School Diploma -
Ruben Martinez Villena
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