Patricia Warrington
Jersey City,NJ
Summary
Program and project management and operational experience within the financial, transportation, and media sectors in business continuity, continuity of operations, operational risk management and crisis and emergency management. Experience guiding the identification of mission critical functions suggesting the priority reconstitution of operations to speed a company’s return to normalcy after a disruption, coordinating planning for cross-cutting functions essential to business recovery including the identification of functional interdependencies, information technology and data systems, and business continuity communication. A highly capable governance and frameworks practitioner with extensive knowledge and training in policy, standard and playbook design and structure. Experience leveraging new and existing technologies, such as recovery planning software, incident management and alert systems, and notification systems, to inform and enhance governance and controls and expedite response.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Director, Business Continuity & Crisis Management
Bank of New York
New York, NY
01.2021 - Current
- Oversee implementation of governance and risk-based protocols for global business continuity and incident management frameworks, mitigating financial exposure, ensuring compliance with regulatory standards and promoting a proactive approach to risk and compliance.
- Lead decision-making processes on resiliency matters, most notably on the hierarchical governance structure allowing for prescriptive controls and adherence across disciplines.
- Reimagined and designed uplift to BNY Business Services Framework (BSF) and taxonomy to manage and enhance resiliency for critical business services, ensuring effective end-to-end service delivery to clients.
- Direct preparedness and response initiatives for business disruption incidents, ensuring development and adherence to policy, standards, procedures, and playbooks.
- Achieve effective incident response coordination by activating resiliency strategies based on detailed impact assessments. Delivered successful resource coordination across platforms for rigorous testing of resiliency capabilities, including disaster recovery and cyber recovery initiatives. Presented findings to leadership and governing bodies, enhancing organizational preparedness and response strategies.
- Act as primary liaison and decision-maker for recovery and resolution plans aligned with specific lines of business and legal entities.
- Developed performance metrics and KPIs to enhance accountability and monitor progress of resiliency practice initiatives.
- Represent enterprise interests with global regulators on behalf of executive sponsors and Enterprise Resiliency Office leadership.
Vice President, Asset Servicing Resiliency
Bank of New York
NY
01.2019 - 01.2021
- Delivered comprehensive business continuity and disaster recovery plans that significantly increased organizational readiness. Revamped incident and crisis management frameworks, resulting in expedited response and recovery processes.
- Conducted comprehensive analyses of business service frameworks, mapping critical functions and applications to establish recovery time objectives.
- Achieved improved client understanding of resiliency policies and protocols, highlighting commercial value.
- Achieved successful execution of quarterly disaster recovery tests and off-cycle testing, enhancing overall business continuity planning. Delivered effective exercises and testing for critical business services within ASD, contributing to improved operational readiness.
- Directed COVID-19 response initiatives for asset servicing and digital teams, overseeing business continuity plan review and communication distribution.
Vice President, Crisis and Critical Incident Management
MUFG
NY
2016 - 01.2019
- Orchestrated CCIM framework integration by crafting detailed project plan and implementing policy standards, impacting 10,000+ staff across eight countries.
- Managed comprehensive resiliency project execution for Latin America and Canada, including creation of training documentation and coordination of response exercise events to support operational readiness.
- Managed comprehensive risk assessments for incidents affecting East U.S. operations, facilitating effective communication and escalation within the crisis response framework for the Americas.
- Honored with Cultural of Excellence Award for pivotal role in creating and deploying CCIM framework, contributing to organizational success in the Americas.
Business Continuity Program Manager
Standard and Poor’s Ratings Services, S&P Global Market Intelligence, and S&P Dow Jones Indices
NY
01.2014 - 01.2016
- Developed and integrated objectives for MFHI's Business Continuity (BC) program, collaborating with disaster recovery and crisis management teams to enhance operational resilience.
- Optimized business impact analysis (BIA) methodology to facilitate priority setting across various departments and business units within a six-month timeframe.
- Oversaw daily operations of business continuity program for three global enterprises across 124 offices in 23 countries.
- Achieved successful implementation of an emergency notification program by leveraging an alert and notification tool. Established comprehensive activation and escalation protocols with cross-functional response teams to enhance operational readiness.
Business Continuity Program Manager
Port Authority of New York & New Jersey
New York, NY
01.2007 - 01.2014
- Led strategic initiatives for the establishment and maintenance of a robust business continuity program, ensuring operational readiness and resilience for corporate, executive, and public safety sectors for all critical transportation infrastructure in the region, during significant emergencies.
- Conducted a modified business impact analysis (BIA) to support strategic planning and operational recovery for an organization with annual gross revenue exceeding $4 billion.
- Coordinated plan development for 53 department and facility plans, including airports, ports, tunnels, bridges while emphasizing seamless integration with construction activities at the World Trade Center site.
- Facilitated successful outcomes for business continuity initiatives through effective committee leadership. Enhanced security and emergency preparedness through active committee engagement.
- Created a structured TT&E program that integrated corporate and facility exercises, enabling departments to evaluate and refine their business continuity strategies.
- Achieved effective agency representation during emergency operations center activations for real and anticipated incidents. Delivered critical briefings to senior executives, enhancing crisis response and management.
Critical Infrastructure Protection Analyst
New Jersey Office of Homeland Security
Trenton, NJ
01.2005 - 01.2007
- Managed the changing threat to the State of New Jersey’s critical infrastructure and developed the policy and metrics to support proper hazards and vulnerability assessments with private sector partners
- Principle drafter of the New Jersey State Critical Infrastructure Protection Plan designed for the specific threats and responses of the state, including targeted protocols for vulnerability assessments, threat analysis, and risk management procedures
- Project Manager for Asset Criteria Refinement Project for the State of New Jersey; working with all 17 sectors and their sub-sectors to identify appropriate benchmarks for tier categorization of assets based on criticality and consequentiality with input from State, County, private sector, and Federal partners
- Led efforts with the New Jersey Radiological Dispersal Device Protective Measures Program designed to deploy a representative system capable of demonstrating the feasibility of a layered and linked defense-in-depth approach to detecting, tracking, and supporting the interdiction of illicit radiological and nuclear materials and devices
Education
M.A. - Criminal Justice
John Jay College of Criminal Justice
New York01.2004
B.A. - Psychology
University of Miami
Coral Gables, Florida01.2002
Skills
- Executed comprehensive risk and resiliency planning initiatives to drive organizational growth
- Facilitated informed decision-making processes through comprehensive data analysis
- Cultivated and maintained strategic relationships with key stakeholders
- Facilitated clear and concise communication to enhance team collaboration
Certification
- Associate Business Continuity Professional (ABCP), The Disaster Recovery Institute
Specialized Training
- IS-100: Introduction to the Incident Command System for Federal Disaster Workers, FEMA
- ICS-300: Incident Command System, FEMA
- ICS-313: Enhanced Incident Management Unified Command Course, Texas Engineering Extension Service
- IS-700: National Incident Management System (NIMS), an Introduction, FEMA
- IS-241: Decision-Making and Problem Solving, FEMA
- IS-240: Basic Skills in Leadership and Influence, FEMA
- IS-235: Emergency Planning, FEMA
- G250.7: Rapid Assessment Planning, FEMA
- Level I Counter-Terrorism /Intelligence Training, NJ Office of Counter-Terrorism
- Level II Counter-Terrorism /Intelligence Training, NJ Office of Counter-Terrorism
- Physical Protection Systems, CH2M Hill
- Weapons of Mass Destruction /CBRNE Explosions Training Course, NJ State Police
- Trucks and Terrorism, U.S. DOT
- Managing the Emotional & Behavioral Consequences of Influenza Pandemic, NJ Dept of Health
- School Threat Assessment Seminar, U.S. Secret Service
- Pandemic Influenza Planning and Preparedness, Department of Homeland Security
TEACHING EXPERIENCE
Metropolitan College of New York, New York, NY, Adjunct Instructor (Spring 2009-2012)
- Instructor of Research and Analysis in Disaster Management and Business Continuity Planning at the graduate level
Raritan Valley Community College, Branchburg, NJ, Adjunct Instructor, (Spring 2007-2012)
- Instructor of Introduction to Emergency Management, Terrorism and Security Studies, and Introduction to Criminal Justice at the undergraduate level
- Involved in curriculum development and implementation for the Homeland Security and Emergency Management Certificate Program
PROFESSIONAL ACTIVITIES
- Presented at the International Disaster Conference in New Orleans and the Northeastern Disaster Information Exchange in Boston in 2013 about Hurricane Sandy activation; Title-Breaking Down Silos: Integrating Emergency Management and Business Continuity Operations During Activation
- Presented at the NEDRIX annual conference in 2011 regarding risk: Title-Terrorism and Risks: How Continuity Planners Should Collaborate with Government Agencies
- Presented at the NEDRIX annual conference in 2010 and at the NJ Pandemic Influenza Preparedness Summit in 2009 regarding the BIA Process; Title-Breaking Down the Business Impact Analysis: Beginning with Mission Critical Function Identification
- Presented at the New York City Continuity of Operations Conference in October 2009 in New York City about program initiation; Title-Project Initiation and Management: Institutionalizing COOP
- Opening Remarks at the International Public-Private Preparedness Summit in Florence, Italy, in 2009 regarding the private/public sector relationship; Title-Private Sector’s Expectations of Public Sector Controlled Transportation Infrastructure in Crisis
Timeline
Director, Business Continuity & Crisis Management
Bank of New York
01.2021 - Current
Vice President, Asset Servicing Resiliency
Bank of New York
01.2019 - 01.2021
Business Continuity Program Manager
Standard and Poor’s Ratings Services, S&P Global Market Intelligence, and S&P Dow Jones Indices
01.2014 - 01.2016
Business Continuity Program Manager
Port Authority of New York & New Jersey
01.2007 - 01.2014
Critical Infrastructure Protection Analyst
New Jersey Office of Homeland Security
01.2005 - 01.2007
B.A. - Psychology
University of Miami
Vice President, Crisis and Critical Incident Management
MUFG
2016 - 01.2019
M.A. - Criminal Justice
John Jay College of Criminal Justice