PATRICIA WILLIAMS
Smyrna,GA
Summary
Dedicated and professional job seeker with a strong desire to secure an Assistant Manager position within a dynamic company. Excels in managing conventional, luxury, and market rate properties, as well as possessing extensive experience with Section 42 tax credit programs, Section 8 vouchers, and VASH assistance. Proficient in utilizing various property management software such as Yardi, Power Pro, Blue Moon, Door King, LRO, Yieldstar, and Call Max. Skilled in cash handling procedures including posting money to accounts, processing credit card payments, conducting daily bank deposits, and effectively collecting rent by engaging with tenants. Possesses excellent knowledge of fair housing laws at both the federal and state levels. Demonstrates a strong understanding of due diligence processes and consistently meets deadlines with utmost importance.
Overview
28
28
years of professional experience
Work History
Assistant Property Manager
Dominium Apartments
01.2019 - Current
- Ensure all monies received are deposited and recorded on a daily basis, oversee electronic rent deposits, prepare late rent letters, reconcile ledgers, apply fees and attend court for evictions
- Promptly respond to resident comments and concerns
- Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident
- Offer tours, explain the application process, and request necessary documents for the compliance department, prepare renewal contracts electronically and submit via email to residents, maintain requests for maintenance repairs, and evaluates timely completion of work orders, create purchase orders for vendors and submit invoices once work is completed by the vendor.
Leasing Consultant
First Communities
01.2018 - 01.2019
- Leasing & offering tours to prospects & present the features and benefits of the community, implement FCM policies, property is transitioning from Section 8 vouchers to conventional, inspect models and market readies units, answer phones & follow up with prospect leads via email or phone calls, assist with market surveys, process applications & explain contract verbiage to new move ins, and assist with lease renewals.
Community Development
Cobb County Government
01.2016 - 01.2017
- Create building permits for new construction sites, coordinate plumbing and electrical inspections for new businesses, enter data into Accela and utilized Kronos, reconcile accounts receivables daily, manage transactions paid by public through cash, credit cards, and checks, answer questions via email and telephone on the process of issuing permits
- Maintain knowledge of federal, state, local rules, regulations and ordinances for Cobb County, and proofread legal documents to notarize.
Leasing Consultant
Pinnacle Living
01.2015 - 01.2016
- Leasing apartments, collecting rent, walking apts before move in and after move outs, daily tours to prospects, assist residents to understand their balances due, apply fees to ledgers, processing applications and entering all data in the computer, verifying credit and criminal reports
- Create contracts and verify verbiage
- Daily contact with time sensitive and private information
- Recognized for increasing apt ratings from 27% to 80%.
Assistant Property Manager
Monument Real Estate
01.2013 - 01.2015
- Responsible for a portfolio and maintain ledgers of $3.4 million in resident account
- The income on property was derived from both conventional rent, Section 8, & Vash HUD vouchers, cash handling through electronic posting bank deposits
- Supervise 8 employees and assist property manager in daily operations which included assigning work, ensuring that employees follow policies and procedures and maintaining a safe work environment
- Responsibilities include collections contacts through phone, letters, and in person, communicate with attorney and prepare exhibits for court dates, prepare monthly billing and process time sensitive information, document all contacts on a daily basis, and assist with leasing.
Leasing Consultant
Laramar Group
01.2007 - 01.2012
- Sales, provide telephone presentations, collections include phone calls and delivering letters, post payments to ledgers, work closely with Assistant Manager on resolving discrepancies with customers billing issues, and maintain large data base of customers, assisted vendors on daily basis that came to do construction repairs on the apartments by checking their identification, verifying the repair, and document completion of work
- Assist with due diligence on other properties & assist with leasing in other states.
Leasing Consultant
Equity Residential
01.2002 - 01.2007
- Sales, collections, negotiate new leases with professional and persuasive communications skills, and provide initiate contacts with customers
- Maintain electronic filing and paper files
- Accustomed to handling time sensitive information and processing credit and background checks
- Answered phones and offered tours with individuals or groups
- Floated to other Atlanta properties and assist with leasing.
Accounts Receivable Manager
Cannon Oil Corporation
01.1997 - 01.2000
- Responsible for a portfolio of $2.0 million annually in customer accounts, post money to ledgers and reconcile accounts, assisted customers on daily basis, process commercial and consumer credit applications, research and resolve customers’ requests, prepare statements & do monthly mailing, contact attorney and implement collections on commercial accounts and consumer delinquent accounts.
Education
Northview High School
Dothan, ALSkills
- Telephone and email etiquette
- Strong Communication Skills
- Administrative Support
- Property tours and inspections
- Unit inspection
- Payment management
- Monthly Fee and Payment Collection
- Decision-Making
- Creative and Adaptable
Timeline
Assistant Property Manager
Dominium Apartments
01.2019 - Current
Leasing Consultant
First Communities
01.2018 - 01.2019
Community Development
Cobb County Government
01.2016 - 01.2017
Leasing Consultant
Pinnacle Living
01.2015 - 01.2016
Assistant Property Manager
Monument Real Estate
01.2013 - 01.2015
Leasing Consultant
Laramar Group
01.2007 - 01.2012
Leasing Consultant
Equity Residential
01.2002 - 01.2007
Accounts Receivable Manager
Cannon Oil Corporation
01.1997 - 01.2000
Northview High School