Patricia Wimsatt
Byesville,OH
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skill.
Overview
13
13
years of post-secondary education
24
24
years of professional experience
Work History
Assistant store manager
Torrid
Columbus, Ohio
08.2022 - 04.2024
- Supported Torrid store operations, sales floor standards, and daily customer service.
- Managed merchandise displays, stock replenishment, and promotional setups.
- Handled cash register transactions, returns, and payment discrepancies.
- Monitored inventory levels, received shipments, and organized backroom stock.
- Resolved customer concerns with music, video, and entertainment products.
- Enforced loss prevention procedures and opening and closing routines.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised associate shifts, task completion, and front-end service coverage.
- Trained team members on product knowledge, selling techniques, and store policies.
Assistant store manager
Sam Goody
Dearborn, Michigan
06.2000 - 07.2001
- Supported Sam Goody store operations, sales floor standards, and daily customer service.
- Supervised associate shifts, task completion, and front-end service coverage.
- Trained team members on product knowledge, selling techniques, and store policies.
- Managed merchandise displays, stock replenishment, and promotional setups.
- Handled cash register transactions, returns, and payment discrepancies.
- Monitored inventory levels, received shipments, and organized backroom stock.
- Enforced loss prevention procedures and opening and closing routines.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
Managing Cosmetologist - Managing Cosmetologist
Cambridge Beauty College
Cambridge , Oh 06.1994 - 03.2007
Skills
- Retail operations
- Inventory management
- Staff recruitment
- POS systems
- Cash handling
- Visual merchandising
- Loss prevention
- Sales floor management
- Merchandise replenishment
- Customer service
- Team leadership
- Employee training
- Problem solving
- Staff management
- Mentoring and coaching
- Employee scheduling
- Staff supervision
- Operations
- Problem-solving
- Sales growth
- New hire training
- Customer service management
Affiliations
At Sam Goody I won multiple times against other stores to win concert, tickets and free swag from Universal records and other companies that worked with Sam Goody management
I’ve always advanced
At any job starting at the age of 18 at McDonald’s to working at the retail clothing store Torrid at Easton in Columbus, Ohio. I have always advanced in promotions or becoming a trainer. I even tried to quit a job because it was my first time living far from home and missing holidays and instead of firing me they gave me the holiday off from the week of Christmas through the first of the year and gave me a promotion to be the store manager of a smaller store, instead of an assistant manager of one of the largest stores. I think I’m easy to get along with and I try to help anyone with anything and I am a problem solver I would really love this opportunity to get into a different profession. Everything in my life has changed and I think it’s time for another change when it comes to my career and I have enjoyed my time at Woodlawn Dental every experience and having friends there is just an added bonus.
Making people feel good about themselves
I’ve received my cosmetology license in 1997 and with a few different lapses in employment due to my living situation I have worked in the beauty industry for over 30 years 20 of those years were for the same employer at Alder state on Woodlawn Avenue in Cambridge until her retirement. Where I went to a couple different salons after that but due to moving away four years ago, I’ve decided when coming back it’s time for a full career change.
I can always assist you
- One of my first jobs was getting trained to be a nursing assistant in a rehab facility and assisted living. I am trained in CPR and can take vital health stats, including temperature pulse blood pressure. I am skilled with dealing with all different ages of clients and patience.
References
References available upon request.
Timeline
Assistant store manager
Torrid
08.2022 - 04.2024
Assistant store manager
Sam Goody
06.2000 - 07.2001
Managing Cosmetologist - Managing Cosmetologist
Cambridge Beauty College
06.1994 - 03.2007