Patricia Wirtel
Burlington,KY
Summary
Dynamic and organized Receptionist with proven expertise at Primary Pediatrics, excelling in appointment scheduling and customer relations. Recognized for exceptional verbal communication and meticulous attention to detail, ensuring a welcoming environment and efficient front desk operations. Committed to enhancing client experiences through professional demeanor and effective problem-solving skills.
Overview
12
12
years of professional experience
Work History
Receptionist
Primary Pediatrics
Florence, KY
07.2014 - Current
- Managed front desk operations, ensuring smooth patient check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate staff efficiently.
- Scheduled appointments using electronic health record (EHR) systems to optimize office workflow.
- Maintained accurate patient records and updated information in databases regularly.
Education
Bachelor of Arts - Early Childhood Education
UNC GREENSBORO
Greensboro, NC05-1974
Skills
- Data entry
- Customer and client relations
- Front desk operations
- Positive and professional
- Meticulous and organized
- Reception desk management
- Calm demeanor
- Punctual and reliable
- Multi-line phone system operation
- Organization skills
- Multi-line telephone operation
- Service-oriented mindset
Timeline
Receptionist
Primary Pediatrics
07.2014 - Current
Bachelor of Arts - Early Childhood Education
UNC GREENSBORO