Patricia Yandrisovitz
Lago Vista,TX
Summary
Administrative professional with 20+ years' experience in a responsible position. Knowledge of multiple state agency programs and procedures. Excellent customer service! Proactive individual with integrity and an eye for detail.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Executive Assistant I
Texas Workforce Commission
09.2012 - 02.2014
- Reports to the Director of Human Resources Management and Staff Development. Provides complex to advanced administrative and professional assistance to the Director, agency executive management and staff. Answers incoming phone calls, opens and reviews department mail with latitude to process correspondence not requiring attention of the Director. Tracks and organizes work between Director, various government agencies, and representatives from the public and private sector. Compiles, prepares, verifies, processes, and maintains agency documents. Maintains files for assigned work, monitors responses for timely receipt and quality of the content, coordinates meetings, and schedules appointments. Works with moderate to considerable latitude for the use of initiative and independent judgment. Strong verbal and written communication skills. Strong organizational skills and attention to detail. Ability to receive and maintain confidential information with a high level of discretion. Proficient in the use of a variety of software programs to produce administrative documents such as reports, correspondence, and other detailed information. Working knowledge of the Texas Workforce Commission's programs and policies.
Administrative Assistant III
Texas Department of Agriculture
01.2006 - 08.2012
- Primary administrative support to Community Operations Director, Assistant Director, Program Coordinator, five Regional Managers' and statewide staff in the FND. Coordinated meetings, conference rooms, daily schedule calendar utilizing Outlook. Proof, edit and prepare correspondence to current contracting entities (CE) organizations per USDA and State program policy and requirements. Provide toll-free hotline support (TEX-MEALS) to internal and external users of the Texas Unified Nutrition Programs System (TXUNPS). Developed and coordinated incoming/outgoing mail schedule. Delegated assignments and coordinated emergency evacuation efforts as the Lead Additional Duty Safety Officer (ADSO). Serve as Records Retention Liaison for unit in accordance with agency policy. Assisted in compiling division reports and statistics. Schedule travel arrangements for upper management and staff, maintain travel log for vouchers. Complete Purchase Request Orders for office supplies for unit. Schedule weekly meetings, tele-conference and staffing's, via Web-Ex (webinar). Trained new-hire temps for special 18month project. Compiled and created agenda items for state conference. Works closely with other staff to meet the needs of programs and meet projects in a timely, accurate manner.
Administrative Assistant III
Texas Department of Agriculture
01.2006 - 03.2007
- Health and Human Services Commission (HHSC/TDA) Austin, Texas
- Administrative Assistant III Jan 02, 2006 - Oct 01, 2007
- HHSC Special Nutrition Programs (SNP).
Disaster Assistance Specialist
Health and Human Services Commission
09.2005 - 12.2005
- Determined eligibility for grants in the Other Needs Assistance (ONA) provision of the Federal Assistance for Individuals Households Program (IHP) to assist victims of TX Hurricane Rita #1606 in meeting disaster related expenses or serious needs. Determined, adjust and processes IHP-ONA eligibility assistance levels, and eligibility status changes. Respond to statewide telephone inquiries and requests for assistance from applicant, officials, other agencies, the public and other interested parties using an automated call distribution (ACD) toll-free State Disaster Assistance Help line system and Federal Emergency Management Information System (NEMIS) to document, update and input case records. Resolved issues, problems and client complaints.
Secretary IV
Health and Human Services Commission
09.2001 - 09.2005
- Provide administrative and technical support to manager/supervisor and unit staff of 15. Collate, process, log and assign various state, federal food stamp and Medicaid program applications into Access database and workers work in progress (WIP). Customer assistance to clients, and volunteer agency workers (VOLAG). Processed and reconciled weekly and monthly Time/Leave reports for unit. Served as backup receptionist and mail clerk assistant when needed. Created training lesson worksheet for CHIP program temporary assignment. Took special assignment during TX Disaster Rita in the HHSC/FEMA group.
Sr. Administrative Assistant
DELL INC
11.1999 - 08.2001
- Provided administrative support to Director of Operations and Executive staff in the Asset Recovery Business (ARB). Single handedly increased employee ownership and morale by orchestrating quarterly employee recognition events for up to 425 staff utilizing cost effective methods, resources and decisions. Served as liaison and an essential part of the initiative to restore trust and mutual respect between leadership team and associate group. Communicated and addressed employee/management news on information board. Facilitated and time managed monthly company purchase card charges for the department. Supported the ARB Human Resources Generalist and Employee Relations staff. Assisted the staffing recruiter and coordinator by welcoming and touring interview candidates. Updated security officers of new and termed employees. Facilitated and time managed weekly senior staff meetings. Maintained accurate schedule of daily activities for four senior level managers and department staff. Utilized formal channels and informal networks to secure various administrative resources for department. Participated in the development and implementation for the Safety Awareness Program. Assisted program facilitator with presentation development. Established and maintained organization files and records. Coordinated office functions with other departments. Assigned work, gave assistance and advice to lower-level clerical support.
Administrative Sr. Assistant
Computer Science Corporation
11.1997 - 08.1999
- Administrative support for multi-department staff of 100. Assisted with new employee transition, onboarding and move requestions. Maintained travel profiles and arrangements for department directors, managers, and staff. Handled multi-department payroll delivery, timesheets, expense reports, quarterly bonus forms. Maintained department supplies and bulk copy center requests. Organized department phone listings and executive staff calendar utilizing Lotus Notes. Transcribed weekly tele-conference meeting notes.
Administrative Assistant
Financial Industries Corporation (F.I.C.)
08.1996 - 11.1997
- Administrative support to Sr Vice President and five statewide regional managers of Life Insurance Agencies. Prepared expense reimbursement allowances for multi-company agency Regional Vice Pres', District Sales Mgrs., and agents. Typed memos, contracts and correspondence to internal and external clients. Maintained daily accounts, monthly statements, and yearly comparison reports for regional vice presidents of life insurance agency.
Administrative Marketing & Sales Technician (AMST)
Aetna Life Insurance & Retirement Broker Services
03.1995 - 08.1996
- Contacted sales field managers to enable the productivity of Life Brokerage Manager in Sales. Monitored fiscal budget and managed office sales supplies for mailouts. Scheduled and maintained appointments for 30-person office staff. Assisted agents with life illustrations, proposals and new software updates. Entered priority mailing lists into database. Coordinated compliance meetings and seminars.
Administrator-Registrar-Secretary
Leander I.S.D
07.1986 - 03.1995
- Technical and administrative support to elementary principal and staff district wide per Texas Education Agency rules and regulations. Daily duties as registrar, attendance clerk, data entry clerk. Processed and maintained incoming/withdrawing students, absences, and income eligibility status for meals into Public Insurance System (PEIMS). Verified six week and semester statistical reports. Provided team player status as a backup for substitute teachers, nurse and receptionist.
Education
GED -
AUSTXU
Austin, TX01.1987
01-01 Group I Life, Accident, Health & HMO - Insurance
Texas Department of Insurance
Austin, TX01.2002
Educational Secretary III - Educational Paraprofessional
The State of Texas Board of Education
Austin, TX01.1987
Skills
- Certificates of Continuing Education: Business Grammar, Writing & Proofreading Skills, Developing Your Emotional Intelligence; TX
- Computer Skills
- Data Entry Terminal (PDT, Mainframe Terminal, etc)
- Email Software (Outlook)
- Internet Browser (Internet Explorer, Firefox, etc)
- Peripheral Devices (Scanners, Printers, etc)
- Personal Computers
- Presentation Software (PowerPoint, Flash, etc)
- Spreadsheet Software (Excel, etc)
- Word Processing Software (Word, WordPerfect, etc)
- Microsoft Office Suite: Power Point, Excel, Outlook, Lotus Notes, Word, Word Perfect, Internet Explorer
- Life Office Management Skills (LOMA) Principles of Insurance: Life, Health and Annuities Disaster Emergency Responder Certificate (Hurricane Rita Disaster) Developing Your Emotional Intelligence
- Certificate of Continuing Education
- Business Writing & Grammar Skills & Proofreading
- Texas Educational Secretaries Assoc, Inc, Staff Training for Effective Management
- Communicates with customers, employees, and other individuals to disseminate or explain information Compiles, copies, sorts, and files records of office activities, business transactions, and other activities
Certification
Your certifications and licenses will appear here
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteTimeline
Executive Assistant I
Texas Workforce Commission
09.2012 - 02.2014
Administrative Assistant III
Texas Department of Agriculture
01.2006 - 08.2012
Administrative Assistant III
Texas Department of Agriculture
01.2006 - 03.2007
Disaster Assistance Specialist
Health and Human Services Commission
09.2005 - 12.2005
Secretary IV
Health and Human Services Commission
09.2001 - 09.2005
Sr. Administrative Assistant
DELL INC
11.1999 - 08.2001
Administrative Sr. Assistant
Computer Science Corporation
11.1997 - 08.1999
Administrative Assistant
Financial Industries Corporation (F.I.C.)
08.1996 - 11.1997
Administrative Marketing & Sales Technician (AMST)
Aetna Life Insurance & Retirement Broker Services
03.1995 - 08.1996
Administrator-Registrar-Secretary
Leander I.S.D
07.1986 - 03.1995
01-01 Group I Life, Accident, Health & HMO - Insurance
Texas Department of Insurance
Educational Secretary III - Educational Paraprofessional
The State of Texas Board of Education
GED -
AUSTXU