Patricia A Crump
Buffalo,TX
Summary
Personable with a history of accurate cash management and payment processing. Detailed team player with concise time management and multitasking skills. Focused on exceeding expectations and building customer loyalty. Motivated retail professional is skilled in processing transactions and merchandising products. Satisfy customers with exceptional service every day. Back up team members and always take on extra work. Motivated retail professional is skilled in processing transactions and merchandising products. Satisfy customers with exceptional service every day. Back up team members and always take on extra work. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help a team succeed. Friendly, engaging customers, and working diligently. Processes orders and payments while capturing customer interest through conversation. Attentive worker rings up products accurately while making patrons feel at home. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help a team succeed. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Willing to take on any task to support the team and help the business succeed. Offers strong abilities A dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Focused delivers consistent and professional work for every assignment. Offers 30 + years in cashier industry environments and top-notch abilities as a cashier.
Overview
11
11
years of professional experience
Work History
Cashier
Pitstop Express
09.2021 - 03.2023
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Provided information to customers on products or services
- Gave customers full attention and attended to their needs
- Stocked store shelves and end-caps with merchandise
- Kept clean, organized and well-stocked checkout areas
- Bagged, boxed or wrapped products for customers
- Redeemed coupons, loyalty points and benefits for purchased items
- Kept customers happy by quickly processing payments and bagging purchases
- Maintained neat drawer with correct amount of change to meet customer needs
- Prevented losses by watching for suspicious behavior
- Followed current pricing standards to process payments for products or services
- Counted and secured cash to maintain accurate register totals
- Issued refunds and credits to customers and documented reasons
- Sorted, totaled and wrapped currency and bills.
Cashier
Tiger Mart
03.2020 - 08.2021
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Processed refunds and exchanges for different products
- Stocked store shelves and end-caps with merchandise
- Informed customers of promotions and special offers to increase sales
- Addressed customer questions and complaints with professionalism
- Gave customers full attention and attended to their needs
- Engaged customers in pleasant conversation while completing cash register transactions
- Provided information to customers on products or services
- Balanced cash drawer at beginning and end of each shift
- Approached and solved problems with initiative and sound judgment
- Kept clean, organized and well-stocked checkout areas
- Worked with supervisory team to meet customer needs
- Trained new retail team members in customer service and company policies
- Kept customers happy by quickly processing payments and bagging purchases
- Fixed checkout merchandise displays with continuous resets during down periods
- Compiled activity reports and updated records with new transaction information
- Enhanced shopping experiences, directing or escorting to product locations on sales floor
- Monitored fitting rooms and completed general cleaning tasks throughout store
- Followed current pricing standards to process payments for products or services
- Maintained neat drawer with correct amount of change to meet customer needs
- Totaled purchases and accepted payments using touch-screen register system
- Counted and secured cash to maintain accurate register totals
- Accepted person-to-person or business checks and returned cash to customers
- Sorted, totaled and wrapped currency and bills
- Posted charges against accounts and generated statements
- Prevented losses by watching for suspicious behavior
- Promoted customer satisfaction by supporting merchandise selection, returns and exchanges.
Cashier
Brookshire Brothers
02.2018 - 05.2020
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Educated customers about upcoming promotions, changing procedures, and available items
- Engaged customers in pleasant conversation while completing cash register transactions
- Gave customers full attention and attended to their needs
- Kept clean, organized and well-stocked checkout areas
- Provided information to customers on products or services
- Stocked store shelves and end-caps with merchandise
- Promoted loyalty programs and store cards
- Bagged, boxed or wrapped products for customers
- Addressed customer questions and complaints with professionalism
- Worked with supervisory team to meet customer needs
- Kept customers happy by quickly processing payments and bagging purchases
- Redeemed coupons, loyalty points and benefits for purchased items
- Totaled purchases and accepted payments using touch-screen register system.
Service Deli Clerk
Brookshires
02.2012 - 10.2016
- Supported superior customer service by welcoming customers and answering menu and product questions
- Offered product samples to promote featured items and drive sales
- Adhered to all local, state, and federal laws for food handling and sanitation
- Kept salad bar refreshed when setting up, refilling, arranging and cleaning
- Prepared food following recipes and instructions
- Maintained health standards through personal hygiene and cleaning procedures
- Managed deli product offering by refilling and rotating products and displays
- Encountered zero accidents or incidents by following kitchen safety protocols
- Prepared deli food and ingredients using slicers, ovens, knives and scales
- Assisted in preparing special orders and party trays
- Kept display cases, cooler and freezer organized and clean
- Served cold case items and fountain beverages
- Received inventory and verified receipt of ordered products and orders
- Assessed customer needs and made appropriate product recommendations
- Weighed, prepared and packaged deli meats, side dishes and sandwiches following established recipes and standards
- Managed product maintenance and rotation to avoid damages and spoilage
- Served correct portion sizes and accurately weighed price-per-pound products
- Operated kitchen utensils and equipment with manual dexterity, speed and accuracy
- Used POS system to process payment transactions
- Reported theft, unauthorized mark-downs, or property defacement to manager
- Trained new hires in standardized department procedures
- Removed outdated and damaged products from shelves and storage areas
- Welcomed customers and answered menu and product questions
- Adhered to local, state and federal laws for food handling and sanitation
- Updated displays, cases and other customer facing areas to showcase new items and promotions
- Assisted customers by taking orders, packaging food and labeling items
- Helped in unloading and storing deli department merchandise.
Education
Diploma - Language English
Rockport-Fulton High School
Skills
- Customer service
- Cash register operation
- Problem-solving
- Payment posting
- Loyalty program promotion
- Online orders preparation
- Product restocking
- Restocking
- Report preparation
- Aisle cleaning
- Hospitality and accommodation
- Food distribution
- Daily reporting
- Merchandise exchange
- Facility safety
- Order packaging
- Drawer balancing
- Point of sale system
- Financial records oversight
- Expense tracking
- Merchandising
- Order verification
- Returns processing
Timeline
Cashier
Pitstop Express
09.2021 - 03.2023
Cashier
Tiger Mart
03.2020 - 08.2021
Cashier
Brookshire Brothers
02.2018 - 05.2020
Service Deli Clerk
Brookshires
02.2012 - 10.2016
Diploma - Language English
Rockport-Fulton High School