Patricia Ann Ringor
Woodinville,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
PRO ACCOUNT SALES ASSOCIATE
Home Depot
06.2021 - Current
- Handling and managing issues/damage with special order products including deliveries and installation services through stores computer program
- Managing PRO accounts assigned by contacting at least 1-2 times every 30 days to discuss immediate and future product/project needs
- Comprehensive service specialists, outsourcing service providers, consult and refer customers to business partners
- Monitored company inventory to keep stock levels and databases updated
- Offered friendly and efficient service to customers, handled challenging situations with ease
DATA ENTRY ADMINISTRATOR
AC Support Systems LLC
03.2021 - 06.2021
- Implemented proprietary database system to digitize patient records, improve data security, and data quality
- Ensure data quality compliance by screening for discrepancies in existing reports, flagging, and cleaning errors
- Create client information reports and perform weekly backups
WEBMASTER AND EVENT COORDINATOR
ODU
08.2020 - 06.2021
- Collaborate with team to create/expand web and event advertising content
- Support setup of digital events through cloud-based platforms and troubleshoot network connectivity issues
- Develop agenda and meeting framework for virtual and in-person event
- Help link students toward career networking opportunities and technical skills through promotional ads, presentations, and networking events with team members
SERVER – Shaking Crab
03.2017 - 05.2021
- Trained and managed 4 servers on delivery and service quality expectations, point-of-sales navigation, and compliance
- Exhibited excellent customer care, serving, and payment transactions for as many 7 parties at given time
BARTENDER – Nipa Hut
03.2017 - 06.2018
- Managed menu pricing that maximized value and traffic volume by monitoring competitor pricing
- Oversaw and controlled weekly inventory budget
- Performed as sole and leading bartender in high-pressure environment at traffic peak times, serving up to 15-17 customers at time; Connected with guests, suggested drinks personalized to guests’ demands and promoted stronger returning rate of guests
HEAD SERVER, Geisha
02.2013 - 03.2017
- Led team of 8 FOH staff while managing bar and supervisory tasks; handled scheduling, end-of-day financial reporting, tip pooling
- Approved purchase orders of supplies to ensure alignment with inventory spend, audited stockroom daily
- Managed and coordinated special events and private parties up to 100 guests with leading servers
- Created customized menu items in accordance with party requests
- Conducted cashier-based cash/debit transactions for 60+ guests in each shift
Education
Associate of Science - Information Technology
Tidewater Community College
Virginia Beach, VA05.2021
Skills
- Software:
- MS Office Suite, Canvas, MS Visio, MS Azure, Zendesk
- Networking Tools:
- NMAP and Wireshark
- Programming Language: SQL
- System Administration and Operating Systems (Windows/Linux/Unix/MacOS)
- Ability to troubleshoot network and diagnose
- Advanced knowledge (TCP/IP, LAN/WAN, VPN, Ethernet,)
- Installing and terminating RJ45 connector and Cat 5/6 data cables
- RELATED COURSES
- Microcomputer Operating Systems, Personal Computer Hardware and Troubleshooting, Network Security, Attacks/Computer Crime and Hacking, Network Communication, Security and Authentication, Internet/Intranet Firewalls and e-Commerce Security, Legal Topics in Network Security
- POS System Operations
- Vendor Relationships
- Invoice Payment Authorization
Timeline
PRO ACCOUNT SALES ASSOCIATE
Home Depot
06.2021 - Current
DATA ENTRY ADMINISTRATOR
AC Support Systems LLC
03.2021 - 06.2021
WEBMASTER AND EVENT COORDINATOR
ODU
08.2020 - 06.2021
SERVER – Shaking Crab
03.2017 - 05.2021
BARTENDER – Nipa Hut
03.2017 - 06.2018
HEAD SERVER, Geisha
02.2013 - 03.2017
Associate of Science - Information Technology
Tidewater Community College
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