PATRICIA SELL
Davenport
Summary
Healthcare Operations & Administration Professional - 15+ years supporting clinical operations, patient access workflows, insurance authorization, revenue cycle coordination, and workflow optimization in high-volume healthcare environments. Experienced in KPI tracking, production reporting, operational performance monitoring, end-of-day reconciliation, and end-of-month closing processes.
Overview
18
18
years of professional experience
Work History
Orthodontic Treatment Coordinator
Greenberg Dental
01.2025 - Current
- Coordinated patient onboarding and verified insurance to streamline financial counseling and treatment management, supporting production targets and improving workflow.
- Coordinated patient treatment plans with orthodontists and dental staff.
- Managed patient scheduling and appointment follow-ups efficiently.
- Educated patients on treatment options and oral hygiene practices.
Dental Treatment Coordinator
Wal-Mart Health
01.2023 - 01.2024
- Coordinated patient enrollment, scheduling, and insurance authorization in high-volume healthcare setting, ensuring accurate operational data and effective KPI tracking.
- Coordinated patient schedules for dental consultations and treatments.
- Managed patient records using electronic health record systems.
- Educated patients on treatment plans and payment options.
Orthodontic Treatment Coordinator/Team Manager
Celebration Dental Group
01.2015 - 01.2023
- Led administrative staff, established standard operating procedures, tracked daily production metrics, and completed end-of-day reconciliation and end-of-month operational reporting to ensure operational accuracy.
- Coordinated patient schedules for orthodontic consultations and follow-up visits.
- Educated patients on treatment options and procedural processes for orthodontics.
- Assisted in developing treatment plans tailored to individual patient needs.
Orthodontic Treatment Coordinator
Dr. Thomas Yoon Periodontics
01.2008 - 01.2015
- Led patient intake and insurance authorization workflows for 35-60 patients daily, achieving over 95% authorization accuracy and enhancing treatment acceptance through coordinated financial counseling.
Education
Bachelor of Science - Healthcare Administration, Exceptional Student Education
University of West Florida
Pensacola, FL04-2026
Skills
- Patient Access
- Intake Optimization
- Authorization management
- Insurance Verification
- Revenue Cycle Support
- Healthcare Operations Management
- Clinical Workflow Optimization
- KPI Tracking
- Performance Metrics Monitoring
- Operational Reporting
- Data Accuracy
- Advanced Excel
- Production Reporting
- SOP Development
- Documentation
- Regulatory Compliance
- Day-end reconciliation
- Month-end closing
- Team Leadership
- Staff Coordination
- Financial counseling
- Data Tracking
Timeline
Orthodontic Treatment Coordinator
Greenberg Dental
01.2025 - Current
Dental Treatment Coordinator
Wal-Mart Health
01.2023 - 01.2024
Orthodontic Treatment Coordinator/Team Manager
Celebration Dental Group
01.2015 - 01.2023
Orthodontic Treatment Coordinator
Dr. Thomas Yoon Periodontics
01.2008 - 01.2015
Bachelor of Science - Healthcare Administration, Exceptional Student Education
University of West Florida