Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Service Writer
Twisted Wrench
2024.07 - Current
Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
Greeted and registered customers requiring service and directed automobiles to service garage.
Provided customers with estimation of repair costs and reasonable timeline for completion of service.
Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
Facilities Technician
Sparetime Entertainment
2022.08 - 2024.07
Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Repaired Pin-setters and bowling equipment to keep machinery moving at optimal efficiency.
Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
Education
Bachelor of Science - Computer Forensics And Digital Investigations
Champlain College
Burlington, VT
2025-10
Computer Systems Technology - Computer Science
Center For Technology, Essex.
Essex Junction, VT
2020-06
Skills
Customer needs assessments
Communicating with clients
Effective writing
Preventive Maintenance
Mechanical troubleshooting
Troubleshooting and Diagnostics
Desktop technical support
Network maintenance
Timeline
Service Writer
Twisted Wrench
2024.07 - Current
Facilities Technician
Sparetime Entertainment
2022.08 - 2024.07
Bachelor of Science - Computer Forensics And Digital Investigations