Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Ball

Inola,OK

Summary

Dynamic leader with a proven track record at Aberdeen Dynamics, adept in team management and problem-solving. Excelled in enhancing sales efficiency and customer retention, demonstrating adaptability and decision-making prowess. Skilled in motivating teams of 7+ to surpass sales goals, ensuring meticulous attention to detail in all processes.

Overview

13
13
years of professional experience

Work History

Inside Sales Supervisor

Aberdeen Dynamics
07.2023 - Current
  • Provided regular reports on team performance to senior management, highlighting successes and challenges faced by the department.
  • Streamlined internal processes to improve efficiency within the Inside Sales department.
  • Evaluated team performance regularly, identifying areas for improvement and coaching as needed.
  • Manage a team of 7 inside sales representatives, ensuring consistent achievement of sales goals.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Organized and led staff meetings to share progress, establish goals, and provide additional resources to keep team members on target.

Inside Sales Representative

Aberdeen Dynamics
05.2017 - 07.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.

Receiving Associate

Aberdeen Dynamics
07.2011 - 05.2017
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.

Education

No Degree - Aviation

Tulsa Community College
Tulsa, OK
12-2022

No Degree -

Rogers State University
Claremore, OK
07-2007

High School Diploma -

Mountain Grove High School
Mountain Grove, MO
05-2003

Skills

  • Motivational Skills
  • Adaptability and Flexibility
  • Decision-Making
  • Team Management
  • Written Communication
  • Conflict Resolution
  • Professionalism
  • Recruitment
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

Inside Sales Supervisor

Aberdeen Dynamics
07.2023 - Current

Inside Sales Representative

Aberdeen Dynamics
05.2017 - 07.2023

Receiving Associate

Aberdeen Dynamics
07.2011 - 05.2017

No Degree - Aviation

Tulsa Community College

No Degree -

Rogers State University

High School Diploma -

Mountain Grove High School

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Patrick Ball