Patrick Cline
Boulder,CO
Summary
Talented Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
QED Electric
05.2021 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company. $500k in sales with $100k in gross profit each month.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Electrician
Divine Lighting And Electric
07.2020 - 03.2021
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work
Operations Manager
City Electric Supply
09.2019 - 01.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained and guided team members to maintain high productivity and performance metrics
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Sales Associate
City Electric Supply
07.2018 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Boyertown Area Senior High School
Boyertown, PA06.2013
Skills
- Territory Management
- New Business Development
- Service Prioritization
- Constructive Feedback
- Solution Coordination
- Pipeline Growth
- Relationship Development
- Operational Efficiency
- Analytical Problem Solver
Timeline
Inside Sales Representative
QED Electric
05.2021 - Current
Electrician
Divine Lighting And Electric
07.2020 - 03.2021
Operations Manager
City Electric Supply
09.2019 - 01.2020
Sales Associate
City Electric Supply
07.2018 - 09.2019
High School Diploma -
Boyertown Area Senior High School
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