Reliable Shift Leader with ~2 years in food industry. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Superior work ethic combined with resourceful and upbeat nature.
Overview
8
8
years of professional experience
Work History
Shift Leader
Pizza Hut
02.2021 - 12.2023
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Enforced company policies and regulations with employees.
Educated staff on organizational mission and goals to help employees achieve success.
Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Gym Receptionist
Semper Fit Fitness Center (Futenma)
05.2016 - 07.2016
Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
Handled assignments independently with good judgement and critical thinking skills.
Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)