Summary
Overview
Work History
Education
Skills
Timeline

Patrick Finley

Wesley Chapel,FL

Summary

Detail-oriented Account Manager with four years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales and dedicated professional successful at introducing new products and expanding network connections.

Overview

12
12
years of professional experience

Work History

Account Manager

Proformance Roofing Systems
Tampa , Florida
2022.03 - Current
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • Negotiated contracts and closed agreements to maximize profits.
  • Sourced new opportunities to introduce products and services to potential customers.
  • Collaborated with sales team to collectively drive growth and market share.
  • Negotiated contracts with clients to maximize profitability.
  • Presented product features and advantages to potential customers during sales meetings.
  • Produced sales documents, finalized deals and filed records.

Salesman

Meraki Solutions
Clearwater , FL
2020.01 - 2022.03
  • Educated customers on product features and technical details to highlight benefits.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Produced sales documents, finalized deals and filed records.
  • Contacted new and existing customers to outline benefits of products.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Monitored customer order process and addressed customer issues.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Collaborated with marketing team members on joint initiatives aimed at increasing brand visibility among target audiences.
  • Maintained an updated list of prospects for future marketing campaigns.

Maintenance Technician

International Paper
Covington , GA
2017.02 - 2020.01
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.

Maintenance Technician

Viscofan USA
Danville , IL
2012.02 - 2017.01
  • Provided technical support to production staff for machine troubleshooting needs.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Installed new pumps, compressors, boilers and other mechanical systems.
  • Conducted regular safety checks to ensure compliance with OSHA standards.
  • Followed established safety procedures when operating heavy machinery.
  • Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
  • Adjusted machine settings according to manufacturing specifications.
  • Routinely inspected plant equipment for signs of wear or malfunctioning parts.
  • Developed preventative maintenance plans for various types of machinery.
  • Calibrated instruments used in testing processes to ensure accuracy of results.
  • Monitored inventory levels of replacement parts and supplies needed for repairs.

Education

High School Diploma -

Danville High School, Danville, IL
08.2011

Skills

  • Vendor Relations
  • Client Relationship Management
  • Team Training
  • Account Management
  • Lead Generation
  • Brand Management
  • Account Development
  • Preparing Contracts
  • Sales Analysis
  • Customer Service
  • Account Servicing
  • Upselling
  • Accounts Payable/Receivable
  • Client Meetings
  • Account Oversight
  • Sales
  • Client Development
  • Client Relationship Building
  • CRM Systems
  • Product and Service Sales
  • Competitive Product Reviews
  • Employee Mentoring
  • Goal-Oriented
  • Relationship Building
  • Operations
  • Goal Setting
  • Sales Meetings and Orientations

Timeline

Account Manager - Proformance Roofing Systems
2022.03 - Current
Salesman - Meraki Solutions
2020.01 - 2022.03
Maintenance Technician - International Paper
2017.02 - 2020.01
Maintenance Technician - Viscofan USA
2012.02 - 2017.01
Danville High School - High School Diploma,
Patrick Finley