Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Gonzales

Lorton,VA

Summary

Driven Night Shift Supervisor with outstanding talents in money management and inventory replenishment. Seasoned and knowledgeable with over 14 years of experience in the retail field.

Overview

27
27
years of professional experience

Work History

Shift Lead

Walgreens Boots Alliance
04.2008 - 12.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Completed store closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.

Enlisted Soldier

U.S. Army Reserve Command
02.1996 - 02.2004
  • Operated and maintained boats and vehicles.
  • Maintained required level of proficiency in use of firearms.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Upheld code of conduct and maintained professionalism in stressful situations.

Education

Practical Nursing

ECPI University
Manassas, VA
03.2023

Skills

  • Loss Prevention Strategies
  • Customer Care
  • Strong verbal and written communication
  • Cash Handling
  • Cultural Awareness

Timeline

Shift Lead

Walgreens Boots Alliance
04.2008 - 12.2022

Enlisted Soldier

U.S. Army Reserve Command
02.1996 - 02.2004

Practical Nursing

ECPI University

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Patrick Gonzales