Patrick Guinn
Grove
Summary
Dedicated general sales manager bringing several years of experience in sales, service, and business operations.
Results-driven General Sales Manager known for high productivity and efficient task completion. Specialize in strategic sales planning, team leadership, and customer relationship management. Excel in negotiation, problem-solving, and adaptability to drive sales growth and team success. Committed to leveraging communication skills and resilience to meet and exceed sales targets.
Overview
25
25
years of professional experience
2000
2000
years of post-secondary education
Work History
General Sales Manager
Nunnally Chevrolet
Bentonville
08.2021 - Current
- Managed daily sales operations and ensured staff adherence to company policies.
- Developed training programs for new sales staff and ongoing employee development.
- Analyzed market trends to optimize inventory and pricing strategies.
- Oversaw customer relationship management systems for better client engagement.
- Conducted regular performance reviews to assess team achievements and areas for improvement.
- Collaborated with finance to manage budgets and forecast sales projections accurately.
- Resolved customer complaints promptly to maintain high satisfaction levels within the dealership.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Maintained accurate records of all transactions in the company's CRM system.
Owner/operator
Western Shamrock corporation
San Angelo
02.2011 - 04.2020
- Managed daily operations of a financial services branch.
- Trained staff on customer service and compliance procedures.
- Developed marketing strategies to attract new customers.
- Oversaw loan processing and documentation accuracy.
- Maintained relationships with clients and community partners.
- Implemented operational policies to improve efficiency.
- Resolved customer inquiries and issues promptly.
- Ensured adherence to regulatory requirements in all transactions.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Finance manager/Sales Manager
Superior Ford
Siloam Springs
01.2001 - 02.2011
- Managed financial reporting processes for compliance and accuracy.
- Developed annual budgets in collaboration with department heads.
- Analyzed variances between budgeted and actual expenditures monthly.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
- Collaborated with external auditors during annual audits to ensure accuracy of financial statements.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Promoted finance products to customers and sales force to increase penetration.
Education
Bachelor of Science - Business Administration
Oklahoma State University
Stillwater, OK 02.1998 - 05.2000
Jay High School
Jay , OKSkills
- Sales forecasting
- Customer relationship management
- Inventory optimization
- Performance evaluation
Timeline
General Sales Manager
Nunnally Chevrolet
08.2021 - Current
Owner/operator
Western Shamrock corporation
02.2011 - 04.2020
Finance manager/Sales Manager
Superior Ford
01.2001 - 02.2011
Bachelor of Science - Business Administration
Oklahoma State University
02.1998 - 05.2000
Jay High School