Patrick Helmuth
Tavares,Florida
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
13
years of professional experience
Work History
Sales Associate
Family Furniture
01.2024 - 05.2024
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Kanes Furniture
06.2023 - 01.2024
- Worked with Furniture Showroom Customers in designing their individual wants, and needs, in new furniture and accessories.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Design Consultant
Scan Design Home Furnishings
01.2022 - 06.2023
- Assisted Clients with design of new furnishings in both Showroom and In Home Service.
Sales Associate and Customer Service
Babettes Home Furnishings
10.2019 - 10.2022
- Provided Showroom, and In Home, Furniture Design Service and Sales.
Sales Associate
American Signature Furniture and Matress
05.2018 - 01.2019
- Assisted Customers with new furniture and mattress purchases.
Sales Associate
Rooms to Go Furniture
07.2011 - 05.2018
- Assisted Customers with Furniture and Mattress purchases.
Education
Hospitality, Tourism, and Food & Beverage Service -
Disney University
Lake Buena Vista, Florida05.1983
Interdisciplinary Studies -
Valencia Community College
Orlando, Florida06.1982
Skills
- Customer Needs Assessment
- Continual Product Knowledge
- Upselling
- Guest Relations
- Client Service
- Positive and Professional
- Flexible Schedule
- Listening Skills
- Outgoing Personality
- Teamwork and Collaboration
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Store Opening and Closing
- Sales expertise
Timeline
Sales Associate
Family Furniture
01.2024 - 05.2024
Sales Associate
Kanes Furniture
06.2023 - 01.2024
Sales Design Consultant
Scan Design Home Furnishings
01.2022 - 06.2023
Sales Associate and Customer Service
Babettes Home Furnishings
10.2019 - 10.2022
Sales Associate
American Signature Furniture and Matress
05.2018 - 01.2019
Sales Associate
Rooms to Go Furniture
07.2011 - 05.2018
Hospitality, Tourism, and Food & Beverage Service -
Disney University
Interdisciplinary Studies -
Valencia Community College
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