Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Patrick Jones

HARRISON,Arkansas

Summary

Results-oriented Restaurant Manager with a solid background in overseeing operations in high-volume settings. Skilled in staff training, inventory management, and resolving customer complaints, contributing to sustained guest satisfaction and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Colton's Steakhouse
Harrison, AR
08.2025 - Current
  • Provided exemplary customer service to enhance dining experiences.
  • Assisted guests with menu selections and special requests effectively.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled guest complaints professionally to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.

Antique Dealer

Self-employeed
Harrison , AR
04.2025 - Current
  • Researched market trends to inform pricing and inventory decisions.
  • Maintained accurate inventory records for tracking incoming and outgoing items.
  • Conducted research to determine the provenance of items.
  • Purchased antiques from private owners and auctions.

Restaurant Manager

Big Cedar Lodge
Harrison, AR
08.2018 - 04.2025
  • Managed daily restaurant operations at a premier resort in the Ozarks.
  • Supervised and trained staff to ensure excellent customer service standards.
  • Oversaw inventory management to maintain adequate supplies and minimize waste.
  • Enforced health and safety regulations to ensure compliance within the restaurant.
  • Resolved customer complaints promptly to maintain guest satisfaction levels.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Education

Bachelor of Science - Business Administration And Management

College of The Ozarks
Point Lookout, MO
05-1991

Skills

  • Customer relationship management
  • Problem solving
  • Customer relationship building
  • Compliance enforcement
  • Attention to detail
  • Team leadership and delegation

Accomplishments

Manager of the Year BCL 2013

Certification

  • Serve Safe Certified

Timeline

Server

Colton's Steakhouse
08.2025 - Current

Antique Dealer

Self-employeed
04.2025 - Current

Restaurant Manager

Big Cedar Lodge
08.2018 - 04.2025

Bachelor of Science - Business Administration And Management

College of The Ozarks
Patrick Jones