Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Lyon

Florida,NY

Summary

Dynamic sales and logistics professional with a proven track record at Birds of Valhalla, excelling in upselling and customer retention. Achieved company safety goals and managed 1000+ daily deliveries at Triple S Logistics. Service-oriented and adept at adapting to diverse groups, driving revenue growth and enhancing operational efficiency.

Overview

3
3
years of professional experience

Work History

Sales Associate

Birds of Valhalla
03.2024 - Current
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Amazon Delivery Manager

Triple S Logistics
09.2022 - 03.2024
  • Oversaw delivery portfolio encompassing Lower Hudson Valley and Passaic Counties with 1000+ deliveries per day.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Supervised delivery staff and general productivity.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.
  • Coordinated efficient routes and schedules for 30+ driver team.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Education

Bachelor of Science - Civil Engineering

Stony Brook University
Stony Brook, NY
06-2028

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Negotiation tactics
  • Dispute mediation
  • Policy and procedure adherence
  • Service oriented
  • Adapt to diverse groups
  • Prospecting and telemarketing
  • Goal oriented

Timeline

Sales Associate

Birds of Valhalla
03.2024 - Current

Amazon Delivery Manager

Triple S Logistics
09.2022 - 03.2024

Bachelor of Science - Civil Engineering

Stony Brook University
Patrick Lyon