Patrick Montgomery

Detroit

Summary

Seasoned Operations Manager and talented leader with 28 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

years of professional experience

Work History

Operations Manager

Yellow Freight

06.2013 - 09.2022

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Developed and implemented strategies to maximize customer satisfaction.
Supervised operations staff and kept employees compliant with company policies and procedures.
Directed initiatives to improve work environment, company culture or overall business strategy.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Managed purchasing, sales, marketing and customer account operations efficiently.
Led hiring, onboarding and training of new hires to fulfill business requirements.

OPS Manager Distribution Center Automation

Home Depot

01.1994 - 06.2013

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Analyzed and reported on key performance metrics to senior management.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Supervised operations staff and kept employees compliant with company policies and procedures.
Implemented business strategies, increasing revenue, and effectively targeting new markets.

Education

High School Diploma -

Northwestern High School, Detroit, MI

Skills

Performance monitoring

Health and safety compliance

Production

Incidents management

Performance reporting

Retail operations management

Warehouse operations

Timeline

Operations Manager - Yellow Freight

06.2013 - 09.2022

OPS Manager Distribution Center Automation - Home Depot

01.1994 - 06.2013

Northwestern High School - High School Diploma,