Patrick Murphy
Paradise
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sub contractors. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
11
11
years of professional experience
1982
1982
years of post-secondary education
Work History
Owner
Woodys Home Services
Paradise
07.2014 - Current
- Managed daily operations for home service projects, ensuring timely completion.
- Scheduled appointments and coordinated service calls for customer convenience.
- Trained staff on best practices for customer service and safety protocols.
- Developed relationships with clients to understand their home service needs.
- Resolved customer inquiries and complaints with a focus on satisfaction.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Collaborated with other owners on joint ventures and shared resources.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
L.D. BELL
Hurst, TXSkills
- Project management
- Customer relationship management
- Vendor negotiation
- Staff training
- Service scheduling
- Quality assurance
- Problem solving
- Effective communication
- Conflict resolution
- Relationship building
- Hiring and staffing
- Small business operations
- Customer relations
- Bidding processes
- Project estimating
Timeline
Owner
Woodys Home Services
07.2014 - Current
L.D. BELL
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