Patrick O'Shea
Elk Grove Village,IL
Summary
A highly motivated individual and results driven professional with experience in sales, customer service and leadership. Seeking to demonstrate my excellent communication skills, relationship building experience and ability to consistently surpass goals to a collaborative and results driven team in a high energy enviornment.
Overview
9
9
years of professional experience
Work History
Current Client Consultant
Paylocity
Schaumburg, IL
02.2022 - Current
- Surpassed sales quotas during the first two years of employment and on pace to surpass quota for the current fiscal year
- Developed and maintain strong customer relationships while providing customized solutions to meet individual customer needs
- Discovered potential for additional sales opportunities during client assessments and managed the negotiation process to close deals
- Enhanced team dynamics by mentoring new employees through structured guidance and a collaborative culture
- Collaborated with internal teams to deliver customized solutions for customers
- Leveraged Salesforce and related tools to monitor sales performance, activities, and metrics
Senior NSS Representative
Paylocity
Schaumburg, IL
03.2020 - Current
- Generated leads by making an average of 130 dials daily, profiling several thousand accounts
- Achieved 130% quota overall while consistently maintaining position within top 10 representatives in the department
- Utilized tailored sales scripts to assess prospects needs and help efficiently close sales
- Delivered insights on solutions, encouraging prospects to schedule initial meetings.
General Manager
CubeSmart Self-Storage
Wheeling/Chicago, IL
06.2016 - 03.2020
- Led operations for a large-scale storage facility, managing over 1,000 units.
- Executed comprehensive foreclosure procedures, including collection calls, lock cutting and auctions.
- Recognized as Manager of the Month multiple times for exemplary performance in sales, customer service and engagement.
- Mastered leasing and foreclosure processes, contributing to increased revenue.
Education
Bachelor of Arts - Geology
Southern Illinois University
Carbondale, IL05-2014
Associates - General Education
Harper College
Palatine, IL05-2012
Skills
- Excellent organizational skills
- Self-motivated
- Quick learner
- Positive and encouraging attitude
- Strong work ethic
- Customer Relationship Management
- Efficient time management
- Cool-headed under stress
- Skilled Conflict Mediator
- Proficient in Office & Excel
- Proficient in Salesforce
- Supervisor experience
- Lead Generation Expertise
- Sales & Quota Achievement
- Adaptable
Timeline
Current Client Consultant
Paylocity
02.2022 - Current
Senior NSS Representative
Paylocity
03.2020 - Current
General Manager
CubeSmart Self-Storage
06.2016 - 03.2020
Bachelor of Arts - Geology
Southern Illinois University
Associates - General Education
Harper College