Dynamic professional committed to embodying the core values of sportsmanship in the ASM role. Passionate about creating an inclusive environment that encourages collaboration and growth among team members.
Overview
34
34
years of professional experience
Work History
OFFICE MANAGER
Sportsman's Warehouse
09.2021 - Current
DEPARTMENT SUPERVISOR
Lowe's
03.2020 - 09.2021
STORE MANAGER
Big 5 Sporting Goods
08.1991 - 03.2020
TAX PREPARER
JJMANSFIELD
01.2019 - 04.2019
SERVICE DESK, PLUMBING ASSOCIATE
Home Depot
05.2017 - 12.2018
TAX PROFESSIONAL
H&R Block
11.2016 - 03.2017
Education
Bachelor of Science - Business – with emphasis in Management
CALIFORNIA STATE UNIVERSITY OF LOS ANGELES
01.2001
Skills
Passion to engage with customers/ clients exceptional customer service and provide a positive experience
Excellent time management skills for executing projects on schedule
Passionate to learn new challenging skills
Developed long-term relationships with clientele as well as employees
Creatively work with customers to achieve loyalty and retention
Created a well-balanced atmosphere in my work environment
Recruited staff using many different resources to hire potential employees
Trained and supported development of employees to improve on communication skills to prepare themselves to the next level
Demonstrated attention to detail
Enjoy challenging store sales competitions which have resulted in several regional holiday sales contest wins (2020, 2015) and regional store display design competitions including Bell Products (2016) and Rollerblade (2001)
Achieved more than 20 years commitment to a single employer
Actively volunteered in the community as a baseball coach and umpire as well as participated on several fundraising events
Balanced full-time work, class, homework, and leisure schedule during the busy holiday retail season and completed the H&R Block training program Then followed with balancing Spring tax season while continuing to manage retail store
COMMUNICATION
Strong conversation skills with both customers and employees
Timeline
OFFICE MANAGER
Sportsman's Warehouse
09.2021 - Current
DEPARTMENT SUPERVISOR
Lowe's
03.2020 - 09.2021
TAX PREPARER
JJMANSFIELD
01.2019 - 04.2019
SERVICE DESK, PLUMBING ASSOCIATE
Home Depot
05.2017 - 12.2018
TAX PROFESSIONAL
H&R Block
11.2016 - 03.2017
STORE MANAGER
Big 5 Sporting Goods
08.1991 - 03.2020
Bachelor of Science - Business – with emphasis in Management