Hi, I’m
Patrick Rivers
National Sales Representative
Goldsboro,NC
Summary
Air Force Veteran with extensive experience in management, leadership, and supply chain operations, complemented by a strong foundation in quality assurance and compliance. Over a decade of proven success in leading teams of 8-30 personnel while maintaining impeccable warehousing standards across 288 facilities for five years without incident. A solid track record in mid-level leadership roles, fostering a culture of excellence through training and diversity initiatives, supported by a Bachelor's Degree in Logistics and Supply Chain Management and a Six Sigma Green Belt certification. The last three years, contributed to the construction industry by delivering compliant, energy-efficient window and door solutions for low,mid,and high-rise commercial projects, effectively managing the full bid cycle and ensuring alignment with project specifications and timelines. This also included reviewing construction documents, interpreting architectural drawings, and aligning product specifications with project performance requirements (thermal, acoustic, and code compliance).
Overview
15
years of professional experience
5
years of post-secondary education
6
Certifications
Work History
Intus Windows Remote, NC
National Inside Sales Representative
11.2022 - 11.2025
Job overview
- Directed full-cycle sales operations for a multimillion-dollar national territory, owning prospecting, pipeline management, forecasting, and contract execution from start to finish.
- Oversaw all phases of project delivery—scope development, pricing, fabrication coordination, logistics planning, and final handoff—ensuring on-time, specification-accurate results across the U.S. and Canada.
- Managed a high-volume portfolio of 280 accounts and maintained an active pipeline of 180 projects, expanding opportunities by improving outreach cadence and strategic client prioritization.
- Delivered strong year-over-year revenue growth, increasing annual sales from $1.8M in year one to $5.8M in year three and securing landmark projects in New York, Boston, Washington State, and the company’s first project in Kansas.
- Built long-term client loyalty through proactive communication, rapid issue resolution, and high-touch service, consistently guiding customers through the full project lifecycle.
- Influenced product roadmap and technical capabilities by driving AAMA-501 testing certification and supporting the development of three new product enhancements, improving system performance for high-rise and architecturally complex projects.
United States Air Force, USAF
Munitions Systems Journeyman
09.2016 - 11.2022
Job overview
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes, while managing over 100+ inbound & outbound radio/phone transmissions.
- Oversaw operations across 15 sections/329 members with oversight of $73M in arsenal assets.
- Cross-trained existing employees to maximize team agility and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Fostered relationships with vendors to promote positive working relationships.
- Authored 17 multi-agency rapid response checklists' with increased efficiency of 20%.
United States Air Force, USAF
Munitions Systems Operations Account Manager
09.2014 - 09.2016
Job overview
- Oversaw team that preserved 31K auditable documents 100% QA pass rate.
- Trained personnel on safe ammunition handling to prevent injuries and accidents.
- Supervised personnel and offered extensive mentoring and training assistance.
- Used Combat Ammunition System (CAS) & Theatre Integrated Combat Munitions Systems (TICMS) to manage inventory of materials and ammunition supply stock.
- Directed shipping and received a wide range of products daily with warehouse assets equaling $367M.
- Team leader for logistics and systems personnel and property accountability and reconciliation team, ensuring compliance with U.S. Air Force regulations and DoD directives.
- Managed 59 custody accounts valued at $1M serving 12 nations/3 separate continents 257 personnel.
United States Air Force, USAF
Munitions Systems Warehouse Manager
09.2013 - 09.2014
Job overview
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Managed 28 Custody Accounts worth $1.6M 100% inventory compliance at AF WING Lvl
- Revised and developed procedures to reduce risk and achieve compliance.
- Supervised shipping and receiving, distribution, and workplace safety.
- Promoted diligence and a culture of safety for drivers and warehouse operations.
- Performed troubleshooting to resolve issues with equipment, devices, and products.
- Maximized use of 272K sq ft of underutilized warehousing space while increasing safety requirements.
- Adhered to industry best practices for warehousing, material handling, and documentation.
United States Air Force, USAF
Munitions Systems Warehousing Apprentice
05.2011 - 09.2013
Job overview
- Directed maintenance and housekeeping efforts of 26 facilities/ 102K sq ft floor space/ $31M in assets maintained.
- Aided in implementation of updated 44-point facility safety checklist
- Increased Combat Ammunition System N.E.W Accuracy with successful stockpile inventories
- Drove and operated heavy and light wheeled trucks and tracked vehicles
- Inspected product load for accuracy and safely moved product load to guarantee timely and complete delivery.
- Developed and maintained courteous and effective working relationships.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Education
Embry Riddle Aeronautical UniversityDaytona Beach, FL / WorldWide
Bachelor of Science from Logistics And Supply Chain Management
Community College of The Air ForceMaxwell AFB, AL
Associate of Science from Munitions Systems Technology
Middlesex County CollegeEdison, NJ
Associate of Science from Liberal Arts And General Studies
Skills
Teams/Zoom/Calendly/Sharepoint
Accomplishments
Numbered Air-Force Safety Award
Two Air Force Achievement Medals
One Air Force Accommodation Medal
Certification
Six Sigma Green Belt Trained and Certified (120 course hours)
Timeline
National Inside Sales Representative
Intus Windows
11.2022 - 11.2025
Munitions Systems Journeyman
United States Air Force, USAF
09.2016 - 11.2022
Munitions Systems Operations Account Manager
United States Air Force, USAF
09.2014 - 09.2016
Munitions Systems Warehouse Manager
United States Air Force, USAF
09.2013 - 09.2014
Munitions Systems Warehousing Apprentice
United States Air Force, USAF
05.2011 - 09.2013
Community College of The Air Force
Associate of Science from Munitions Systems Technology
12.2016
Middlesex County College
Associate of Science from Liberal Arts And General Studies
05.2010
Embry Riddle Aeronautical University
Bachelor of Science from Logistics And Supply Chain Management
03.2021