Career advancementWork-life balanceHealthcare benefits
21
years of professional experience
Experienced Store Manager with a strong background in team leadership, customer service, and daily operations. Known for improving store performance, supporting staff development, and maintaining efficient, safe, and organized retail environments.
Work History
Store Manager
5 Years 4 Months
MIDAS | 08.2020 - 12.2025
Led hiring, training, and coaching efforts to strengthen team performance and accountability.
Monitored sales trends and adjusted staffing, floor coverage, and priorities to support results.
Directed daily store operations, ensuring consistent service, merchandising, and inventory control.
Implemented cash handling and opening procedures to maintain accuracy and security.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
3 Years 3 Months
SAL'S PIZZA | 05.2017 - 08.2020
Monitored sales trends and adjusted staffing, floor coverage, and priorities to support results.
Led hiring, training, and coaching efforts to strengthen team performance and accountability.
Resolved customer concerns promptly, preserving satisfaction and repeat business.
Coordinated inventory counts, replenishment, and order placement to reduce stock shortages.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Approved regular payroll submissions for employees.
STORE MANAGER
12 Years
ALL TUNE AND LUBE | 03.2005 - 03.2017
Directed store operations to deliver consistent customer service and sales performance
Managed staff scheduling, coaching, and daily workflow across service and sales teams
Monitored inventory levels, ordering, and merchandising to support efficient store readiness
Reviewed financial reports, budgets, and labor controls to improve operational accuracy
Managed inventory control, cash control, and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
Associate of Science - Horticultural Science
ESSEX AGRICULTURAL AND TECHNICAL INSTITUTE | Danvers, MA | 05-1994