Summary
Overview
Work History
Education
Skills
Event Operations
Timeline
Generic

Patrick Urgo

Bethesda,Maryland

Summary

Sales professional with commitment to excellence and history of delivering impactful results. Extensive experience in developing and executing sales strategies that align with business objectives. Known for fostering collaborative team environment and adapting to dynamic market conditions. Proficient in client relationship management and strategic planning.

Overview

13
13
years of professional experience

Work History

Director of Sales

Hampton Inn Washington DC/Whitehouse
07.2024 - Current
  • Performance to Date
  • Outperforming budgeted Total Revenue by $550,325 with a GOP flow of $306,093
  • Increased RevPAR year-over-year by 14.5%, with an RGI Index of 125%
  • Shifted sales strategy by targeting Group and BAR segments while reducing discount travel
  • Lead weekly revenue meetings/strategies, oversee LNR/CNR negotiations, manage group sales, and utilize GRO for rate/inventory maintenance
  • Collaborate with marketing to drive demand via blitzes, promotions, and seasonal demand OTO’s

Senior Sales Manager

AC Hotel Bethesda Downtown
09.2023 - 06.2024
  • Managed corporate/SMERF accounts for both group and transient needs
  • Assisted with revenue meetings and overall rate strategies alongside DOS
  • Supported DOS with budget workbooks to expand on year-to-date performance, as well to forecast anticipated metrics for the following year
  • Operated within FOSSE which was the PMS system utilized on property

Senior Sales Manager / Assistant Director of Sales

Hilton Garden Inn & Homewood Suites
11.2022 - 09.2023
  • Oversaw local and national corporate/SMERF business
  • Worked with Hilton NAMs to partner with national accounts
  • Negotiated annual rate plans for local accounts
  • Assisted revenue management in order to implement rate strategies

SMERF Sales Manager

Hilton Garden Inn & Homewood Suites
03.2022 - 11.2022
  • Oversaw all new and repeat SMERF group business for all room block/event needs, as well as local rate negotiation
  • Managed event operations including menu build outs and room setups

Sales Coordinator

Hilton Garden Inn & Homewood Suites
08.2021 - 03.2022
  • Functioned as main administrator/lead catcher for sales operations and group contacts
  • Conducted site tours, event resume meetings, banquet operations, and banquet management
  • Worked within OnQ, OnQ R&I, and Delphi for all sales related tasks

Marriott Pompano Beach Resort & Spa
03.2021 - 08.2021
  • Supported sales, event management, food & beverage, front desk, and other operational needs on a flexible basis

Cyber Security/Network Infrastructure Recruiter

TEKsystems
01.2020 - 02.2021
  • Served as an IT market resource for 200+ IT professionals in varied skill sets including Cloud, Cyber Security, Network Infrastructure, Help Desk, Desktop Support, and Data Center
  • Worked with National Recruiters and Account Managers to manage candidates and discover talent

Hilton Management Intern

Hilton Garden Inn & Homewood Suites
06.2012 - 08.2015
  • Assisted departments with various needs such as housekeeping, front desk, banquet services, and sales

Education

Bachelor of Science - Business Administration, Business Sport Management

Ithaca College
Ithaca, NY
06.2020

Skills

  • Sales training and leadership
  • Revenue growth
  • Sales funnel management
  • Pipeline development
  • Key account targeting
  • Client relationship management

Event Operations

  • Event Coordinator/Caterer
  • Capital Crab Co., Washington D.C.
  • June 2017 – Aug 2018
  • Athletics Event Staff
  • University of Mary Washington Athletics, Fredericksburg, VA
  • Oct 2015 – Dec 2015
  • Events Assistant, Hilton
  • Hilton Garden Inn & Homewood Suites, Rockville-Gaithersburg, MD
  • June 2014 – Aug 2014

Timeline

Director of Sales

Hampton Inn Washington DC/Whitehouse
07.2024 - Current

Senior Sales Manager

AC Hotel Bethesda Downtown
09.2023 - 06.2024

Senior Sales Manager / Assistant Director of Sales

Hilton Garden Inn & Homewood Suites
11.2022 - 09.2023

SMERF Sales Manager

Hilton Garden Inn & Homewood Suites
03.2022 - 11.2022

Sales Coordinator

Hilton Garden Inn & Homewood Suites
08.2021 - 03.2022

Marriott Pompano Beach Resort & Spa
03.2021 - 08.2021

Cyber Security/Network Infrastructure Recruiter

TEKsystems
01.2020 - 02.2021

Hilton Management Intern

Hilton Garden Inn & Homewood Suites
06.2012 - 08.2015

Bachelor of Science - Business Administration, Business Sport Management

Ithaca College

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