Patrick Walsh

Supervise concessions operations, making sure everything goes smoothly.

Train staff on operations and what they are expected to do while emphasizing food health standards.

Stock all coolers and stands to be ready for upcoming events and Train staff how to rotate and properly stock.

Train staff on cash handling policies and how to use the pos.

Stock all bars to be ready for event.

Train staff on opening and closing procedures.

Train staff on how to use the appliances in concession stand and how to properly maintain while emphasizing what each food item should temp at to be safe for consumtion.

• Assisted drivers in delivering pizza orders, ensuring timely and accurate service.
• Loaded and unloaded delivery vehicles, maintaining organization and efficiency during operations.
• Communicated with team members to streamline order fulfillment processes and improve customer satisfaction.
• Supported inventory management tasks by tracking supplies and reporting shortages to management.
• Trained new staff on delivery protocols, enhancing overall team performance and service quality.
• Provided exceptional customer support during deliveries, fostering positive relationships and repeat business.
• Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
• Enhanced customer satisfaction with prompt and courteous service during deliveries.
• Provided exceptional service to customers, answering questions regarding their orders and delivery times.
• Resolved customer complaints professionally, ensuring their concerns were addressed effectively.
• Exhibited good attendance, work habits, and willingness to learn job functions.
• Displayed very good communication and customer service skills.
• Delegated jobs to ensure a smooth worksheet.
• Did food prep for the day, and made dough daily.
• Washed dishes while not on delivery.
• Supervised all operations helping where needed while managing.

• Managed daily kitchen operations, ensuring adherence to food safety and sanitation standards.
• Trained and mentored kitchen staff, fostering a collaborative team environment.
• Coordinated inventory management, optimizing stock levels to reduce waste.
• Collaborated with front-of-house management to improve service delivery and guest satisfaction.
• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Checked and tested foods to verify quality and temperature.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.