Patrick Ward Jr
North Las Vegas,NV
Summary
Experienced Systems Engineer with a versatile skillset in developing and installing critical systems. Over 6 years of experience overseeing technical teams and conducting thorough research to identify optimal deployments for organizational efficiency. Proficient in managing cloud products and services within a comprehensive technology infrastructure. Knowledgeable in mandated regulatory and safety procedures, ensuring equipment and software effectiveness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Systems Engineer
Healthy Technology Solutions
03.2021 - Current
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Managed and maintained clients' servers and networking equipment in a datacenter.
- Completed software updates and assessed security patches for optimized computer use.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Network setups involving firewalls, switches and access points.
- VM experience with VMWare, Hyper-V and Azure.
- Maintain, troubleshoot and upgrade Windows Servers.
- Troubleshoot clients' networks and workstations on-site and using remote software.
IT Manager/Programmer
Zephyr Partners, LLC
05.2017 - 02.2020
- Manage and maintained web applications, VB.NET programming, C++, C#, JavaScript, SQL, and HTML.
- Created and maintained a script for automated software installations.
- Debug internal applications, troubleshoot remote users’ workstations and 3rd-party applications.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Build, manage and maintain VOIP telephony services via NICE inContact and BroadSoft BluIP.
- Created auto IVR’s, auto attendants, maintain PBX systems with SIP Trunk connections.
- Manage client relationship with executives and external IT departments.
- Create standard operating procedures for specific IT tasks.
Fabric Cutter
G-Code Holsters and Accessories
09.2016 - 03.2017
- Supported sustainability initiatives by recycling fabric scraps for use in future projects or charitable donations.
- Read factory ticket information to drive accurate execution of customer expectations.
- Checked tools and machinery functionality to maintain overall safety.
- Actively participated in regular team meetings discussing performance metrics and setting targets.
Education
Associate of Applied Science - Computer Programming
Coastal Carolina Community College
Jacksonville, NC05.2016
High School Diploma -
James Campbell High
Ewa Beach, HI06.2009
Skills
- Troubleshooting
- User Support
- Technical Support
- Firewalls
- Programming
- Switches and routers
- Cybersecurity
- Problem-solving abilities
- Effective Communication
- Adaptability and Flexibility
- Hardware and software installation
- Network infrastructure administration
References
References are available on request.
Certification
Comptia A+
Comptia Network+
Comptia Security+
SSCP
Timeline
Systems Engineer
Healthy Technology Solutions
03.2021 - Current
IT Manager/Programmer
Zephyr Partners, LLC
05.2017 - 02.2020
Fabric Cutter
G-Code Holsters and Accessories
09.2016 - 03.2017
Associate of Applied Science - Computer Programming
Coastal Carolina Community College
High School Diploma -
James Campbell High
Comptia A+
Comptia Network+
Comptia Security+
SSCP
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