Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Watters

Belle Harbor,NY

Summary

Dependable worker accustomed to multitasking across field teams to improve mobile coordination activities. Remains calm under pressure to deliver clear instructions for timely action. Minimizes conflicts and confusion by maintaining excellent rapport with people of diverse personality types.

Overview

5
5
years of professional experience

Work History

Dispatcher

Amazon
Staten Island , New York
06.2021 - Current
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize daily calls.
  • Directed dispatching, routing and tracking of fleet vehicles.
  • Sent out drivers to assist hourly callers based on locations, needs and worker availability.
  • Coordinated repairs to vehicles to maintain fleet operations.

Restoration Core Member

American Littoral Society
Queens, New York
06.2016 - 08.2020
  • Completed tear-down of existing structures and prepared for new construction.
  • Worked safely in disaster environment by adhering to company and quality procedures.

Education

Bachelor of Science - Criminology/Criminal Justice

University of Maryland - College Park
College Park, MD
12.2022

High School Diploma -

Xavier High School
New York, New York
06.2018

Skills

  • Service Requests
  • Repair Scheduling
  • Client Interaction
  • Verbal and Written Communication
  • Service Vehicle Dispatch
  • Effective Communications

Timeline

Dispatcher

Amazon
06.2021 - Current

Restoration Core Member

American Littoral Society
06.2016 - 08.2020

Bachelor of Science - Criminology/Criminal Justice

University of Maryland - College Park

High School Diploma -

Xavier High School

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Patrick Watters