Patrick Wilkinson

A broad overview of my responsibilities as a shift lead include customer service, onboarding new personnel, handling office work, and managing the kitchen staff to ensure all of my stores needs are met before and during rushes.

Most of my past seven months have been spent as an opener, which means that it is my responsibility to ensure that my store is ready for the lunch and dinner rushes that occur later in the day.

During such shifts, I'm also assigned to monitor product consumption and use, to maximise of the efficiency and its staff.

Operated lawn mower for twelve years in family lawn care business, maintaining quality of service and customer satisfaction.

In the beginning, I was in charge of a push mower, and occasionally the weed trimmer. Since then, I work independently more often than not, operating mowers, trimmers, and lawn tractors. I also regularly perform small scale land clearance and tree removal. I am also responsible for seeing to the maintenance of the company's equipment, and handling a significant portion of customer interactions.

Operated lawn maintenance equipment efficiently to ensure high-quality turf care.

Trained new staff on safety protocols and proper use of mowing equipment.

Maintained tools and machinery for optimal performance and safety compliance.