Pattayawan Metta
Marietta,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Tomo Japaneese Restaurant(Fine Dining)
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Nahm Fine Thai Cuisine(Fine Dining)
11.2021 - 06.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
BBA - Business Administration
The University of Thai Chamber of Commerce
ThailandSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
Timeline
Server
Tomo Japaneese Restaurant(Fine Dining)
03.2024 - Current
Server
Nahm Fine Thai Cuisine(Fine Dining)
11.2021 - 06.2024
BBA - Business Administration
The University of Thai Chamber of Commerce
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