Patti Staudt
Madison
Summary
Hardworking and reliable employee with extensive background providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Cashier
Bluestone Perennials
Madison
01.2021 - 03.2025
- Supervised daily cash register operations and managed cash flow.
- Trained new cashiers on customer service and point-of-sale systems.
- Assisted customers with order inquiries and product recommendations.
- Maintained a clean and organized checkout area for efficient service.
- Processed transactions accurately using financial software and registers.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Collaborated with team members to enhance store promotions and displays.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Handled escalated customer service issues professionally and courteously.
Home Health Aide
Arcadia Home Care Services
Madison
01.2021 - 01.2022
- Assisted clients with daily living activities and personal care needs.
- Administered medications as prescribed by healthcare providers.
- Monitored client health and reported changes to healthcare professionals.
- Maintained accurate records of client care and progress notes.
- Coordinated transportation for clients to medical appointments and social events.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
Security Officer
Z-Secure
Giessen
01.2007 - 12.2020
- Conducted regular patrols to deter unauthorized access and suspicious activity.
- Operated surveillance equipment to maintain constant visual monitoring of facilities.
- Collaborated with local law enforcement during security investigations and incidents.
- Assisted in training new security personnel on procedures and protocols.
- Prepared detailed reports on security breaches and daily activities for management review.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
EMT
American Medical Response, AMR
Seattle
06.2004 - 12.2006
- Responded quickly to emergency calls for medical assistance and transport.
- Assessed patient conditions and provided appropriate pre-hospital care.
- Communicated effectively with healthcare teams during patient handoffs.
- Documented patient information and treatment details accurately in reports.
- Followed safety protocols and procedures in high-stress environments.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
Education
Sachkundepruufung - Security Certification
IHK
Giessen, Germany01-2008
Nursing Assistant Certified - NAC
Nursing Assistant Tech Institute
Seattle, WA01-2005
Associate of Arts - Nursing
North Seattle Community College
Seattle, WA06-2004
Emergency Medical Technician - Emergency Medicine
American Medical Response
Seattle, WA06-2004
Skills
- Store policies enforcement
- Attention to detail
- Dispute mediation
- Cash handling
- Staff mentoring
- Issue resolution
- Training and coaching
- Schedule coordination
- Workplace safety
- Dependability
- POS system operation
- Team building
- HIPAA compliance
- Conflict resolution
- Time management
- Medical documentation
- Effective communication
Affiliations
- Gardening
- Reading
- Learning New Things
- Meeting New People
Certification
EMT
NAC
AA
Security Officer
References
References available upon request.
Timeline
Lead Cashier
Bluestone Perennials
01.2021 - 03.2025
Home Health Aide
Arcadia Home Care Services
01.2021 - 01.2022
Security Officer
Z-Secure
01.2007 - 12.2020
EMT
American Medical Response, AMR
06.2004 - 12.2006
Sachkundepruufung - Security Certification
IHK
Nursing Assistant Certified - NAC
Nursing Assistant Tech Institute
Associate of Arts - Nursing
North Seattle Community College
Emergency Medical Technician - Emergency Medicine
American Medical Response
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