Summary
Work History
Education
Skills
Languages
Timeline
Generic

Paudeline Delice

Miami,FL

Summary

Dynamic customer service professional with experience at Casa Champet Restaurants and UM Hospital. Expert in problem resolution and active listening, I have successfully enhanced customer satisfaction by efficiently addressing inquiries and training new staff. Proven ability to build relationships and process orders accurately, contributing to a seamless service experience.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Work History

Customer Service Representative and Housekeeper

2023: Casa Champet Restaurants. 2025: UM Hospital From Work Force
Miami
07.2024 - 2025
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided product information and service recommendations to enhance customer experience.
  • Managed customer feedback and escalated concerns to appropriate departments.
  • Processed orders accurately using point-of-sale systems to ensure timely service.
  • Trained new staff on customer service protocols and company policies.
  • Maintained knowledge of menu items and specials to support sales efforts.

Education

High School Diploma - Polyculture

Maison Familiale Rural
La France, SC

Skills

Customer service

Active listening

Problem resolution

Relationship building

Customer relations

Call center experience

Client relations

Scheduling

Languages

English
Professional Working
French
Full Professional
Creole
Native or Bilingual

Timeline

Customer Service Representative and Housekeeper

2023: Casa Champet Restaurants. 2025: UM Hospital From Work Force
07.2024 - 2025

High School Diploma - Polyculture

Maison Familiale Rural

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Paudeline Delice