Results-driven Asset Protection professional with extensive experience at Macy's in loss prevention and surveillance. Skilled in incident reporting and customer service, I excel at identifying security risks and enhancing safety. My strong attention to detail and commitment to conflict resolution have consistently contributed to a secure shopping environment.
Work History
Asset Protection Detective
2 Years 5 Months
Macys | 01.2024 - Current
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Conduct investigations involving theft, fraud, and policy violations.
Monitor surveillance systems and perform floor observations to identify security risks.
Recover stolen merchandise while following company policies and legal procedures.
Prepare detailed incident reports and maintain accurate documentation.
Coordinate with management and law enforcement when necessary.
Promote a safe and secure environment for customers and employees.
Visual Security Officer
2 Months
Macys | 11.2023 - 01.2024
Maintained a visible security presence throughout the store.
Monitored customer activity and identified suspicious behavior.
Assisted with merchandise recovery and loss prevention efforts.
Delivered excellent customer service while ensuring store safety.
Supported asset protection investigations and incident document
Cashier/ Customer Service Associate
1 Year 4 Months
Mothers Nutritional Center | 12.2021 - 04.2023
Assisted customers with purchases and product questions.
Operated cash registers and processed transactions accurately.
Stocked merchandise and maintained store organization.
Moved inventory and assisted with receiving deliveries.
Worked efficiently in a fast-paced retail environment.
Car Detailer
1 Year 4 Months
Giovanni’s Superfoam Washing | 05.2020 - 09.2021
Performed interior and exterior vehicle detailing services.
Maintained high standards of cleanliness and customer satisfaction.
Managed multiple vehicles while meeting quality expectations.
Demonstrated strong attention to detail and work ethic.