Paul Brown
Erie,PA
Summary
I am a motivated, young individual who has experience in serving my community and the less fortunate than myself. I
have experience in fast-pasted environments, allowing me to work to my full potential in stressful situations. a care-free
customer experience is my motivation to work, so that everyone is satisfied, especially in my experience in volunteering
as well as hosting.
Overview
7
7
years of professional experience
Work History
Host
Oliver’s rooftop
Erie, PA
08.2024 - 12.2024
- Managed incoming calls during busy shifts.
- Assisted servers in seating guests by escorting them to their tables.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Resolved conflicts between customers when necessary.
- Greeted guests upon arrival and provided them with menus.
Assistant
St. Moritz Security Services
Erie, PA
08.2017 - 10.2024
- Organized and maintained filing systems for documents and records.
- Answered incoming calls
- Greeted visitors, clients and guests in a professional manner.
- Assisted in the preparation of reports, presentations and correspondence.
- Entered data into databases accurately and efficiently.
- Scheduled meetings, appointments and travel arrangements for staff members.
Volunteer
The Anna Shelter
Erie, Pennsylvania
07.2024 - 08.2024
- Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
- Participated in adoption events by helping potential adopters select an animal and answering questions about pet care.
- Conducted tours of the facility to demonstrate how the organization cares for its animals.
- Helped visitors to select and adopt appropriate animals based upon needs and requirements.
Education
High School Diploma -
Girard High School
Erie, PA01-2027
Skills
- Telephone reception
- Menu management
- Menu design
- Takeout order processing
- Reservations
- Professional appearance
- Reservation management
- Strong interpersonal skills
- Seating arrangements
- Multitasking proficiency
Timeline
Host
Oliver’s rooftop
08.2024 - 12.2024
Volunteer
The Anna Shelter
07.2024 - 08.2024
Assistant
St. Moritz Security Services
08.2017 - 10.2024
High School Diploma -
Girard High School