Paul Camelio
Kingston,WA
Summary
Highly experienced postal and administrative professional with over 6 years of direct USPS mail processing experience and a strong background in accountable mail handling, regulatory compliance, and secure distribution operations. Demonstrated ability to independently process, route, safeguard, and deliver high‑volume mail streams in accordance with US Postal Service (USPS) and Federal Code regulation and facility Standard Operating Procedures (SOP). Skilled in operating automated mail processing equipment, performing vehicle‑based mail routes, conducting security inspections, and maintaining strict chain‑of‑custody for sensitive materials. Mission‑focused, detail‑oriented, and trusted to support continuity of operations inoperations in fast‑paced, multi‑agency environments.
Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.Processed and safeguarded accountable mail, including Registered, Certified, Insured, and Express items, ensuring full chain‑of‑custody and compliance with USPS and Federal Code regulation.
Obtained authorized signatures and maintained accountability logs for all sensitive mail items.
Overview
12
12
years of professional experience
Work History
Usps clerk
Silverdale post office
Silverdale, Washington
05.2020 - Current
- Processed high volumes of incoming and outgoing mail—including USPS, inter‑office, inter‑agency, and parcel services—ensuring accurate classification, routing, and timely distribution to appropriate departments and personnel.
- Organized, sorted, and prepared mail using established routing schemes, ZIP codes, and organizational identifiers to maintain efficient workflow and prevent delays.
- Operated postal equipment such as scales, postage meters, sorting machines, and scanning devices to process mail in accordance with postal regulations and cost‑control procedures.
- Maintained detailed logs and records of all postal transactions, accountable items, and daily processing activities to ensure traceability and audit readiness.
- Assisted customers with inquiries regarding mail status, package tracking, delivery timelines, and postal services, providing clear and accurate information to resolve issues promptly.
- Responded to customer complaints and concerns in a professional manner, ensuring positive interactions and maintaining trust in customer service operations.
- Answered multi‑line phones courteously, routed calls appropriately, and provided accurate information to internal and external stakeholders.
- Greeted visitors and customers in a professional, welcoming manner, verifying purpose of visit and directing them to appropriate personnel.
- Performed data entry to update customer accounts, service records, and internal tracking systems with a high degree of accuracy and attention to detail.
- Verified the accuracy and
- completeness of all paperwork, forms, and supporting documentation prior to submission for processing or approval.
- Organized, maintained, and safeguarded filing systems for confidential and sensitive documents in compliance with privacy and information‑security requirements.
- Prepared memos, letters, emails, reports, presentations, and other correspondence for management using word processing, spreadsheets, and office software.
- Supported office operations by utilizing printers, copiers, scanners, fax machines, and other administrative equipment to complete daily tasks efficient.
- Received, logged, and distributed incoming mail, packages, and messages to designated individuals and departments, ensuring timely delivery and accountability.
- Followed strict confidentiality and security protocols to protect sensitive information and prevent unauthorized access or disclosure.
- Collaborated with team members to streamline workflow, improve mail distribution processes, and maintain an organized, efficient work environment.
- Ensured compliance with postal regulations, safety standards, and internal operating procedures to maintain a secure and efficient mailroom operation.
- Inspected mail for tampering, damage, improper packaging, and security risks, reporting abnormalities per postal security protocols.
- Maintained vigilance for suspicious mail indicators, supporting facility safety and threat‑response procedures.
- Operated postal vehicles on scheduled mail routes, delivering and collecting USPS and accountable mail.
- Performed daily vehicle safety inspections, maintained cleanliness, and completed mileage trip tickets.
- Operated postal vehicles on scheduled mail routes, delivering and collecting USPS and accountable mail.
- Performed daily vehicle safety inspections, maintained cleanliness, and completed mileage trip tickets.
- Operated postal vehicles on scheduled mail routes, delivering and collecting USPS and accountable mail.
- Performed daily vehicle safety inspections, maintained cleanliness, and completed mileage trip tickets.
- Operated postal vehicles on scheduled mail routes, delivering and collecting USPS and accountable mail.
- Performed daily vehicle safety inspections, maintained cleanliness, and completed mileage trip tickets.
- Operated postal vehicles on scheduled mail routes, delivering and collecting USPS and accountable mail.
- Performed daily vehicle safety inspections, maintained cleanliness, and completed mileage trip tickets.
HVAC Technician
Bainbridge Heating and Air
Bainbridge Island, Washington
06.2014 - 08.2019
- Installed HVAC systems according to manufacturer specifications and safety standards.
- Troubleshot and repaired heating and cooling equipment efficiently on-site.
- Conducted routine maintenance checks and serviced HVAC units regularly.
- Assisted customers with inquiries regarding system performance and maintenance needs.
- Collaborated with team members to complete installation projects promptly.
- Maintained accurate records of service calls and repairs performed for each unit.
- Utilized diagnostic tools to identify issues in heating and air conditioning systems.
- Educated clients on proper HVAC system usage and energy-saving practices.
- Maintained accurate records of service calls and repairs completed.
- Installed HVAC systems in residential and commercial buildings.
- Diagnosed and repaired heating and cooling equipment efficiently.
- Performed routine maintenance on HVAC systems to ensure optimal performance.
Skills
- Mail processing
- Customer service
- Data entry
- Record maintenance
- Mail handling
- Customer satisfaction
- Conflict resolution
- Effective communication
- Customer assistance
Timeline
Usps clerk
Silverdale post office
05.2020 - Current
HVAC Technician
Bainbridge Heating and Air
06.2014 - 08.2019