Paul Curley
Sterling,MA
Summary
Proactive and meticulous Manager with over 25 years of experience in beverages and hospitality industries. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Consistently achieves top sales in chain sales contests.
Overview
31
31
years of professional experience
Work History
Department Manager
Everett Management Dba Kappys Fine Wine & Spirits
09.2015 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Transportation Security Officer
Department Of Homeland Security - TSA
04.2016 - 10.2016
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Business Owner/Operator
Ciotog Incoporated Dba The Grey Hound Pub
10.2005 - 06.2015
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
Service Representative
Verizon
12.1991 - 08.2005
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
St. Bernards Central Catholic
Fitchburg, MAAssociate of Science - Business Technology
Mount Wachusett Community College
Gardner, MABachelor of Science - Economics
Fitchburg State University
Fitchburg, MASkills
- Work Planning and Organization
- Coaching and Mentoring
- Scheduling and Coordinating
- Training and Development
- Customer Service
- Revenue Growth
- Suggestive Selling
Musician (keyboards and stringed instruments )
Long time student of keyboards and stringed instruments. Veteran semi-professional musician in the Worcester and Boston areas.
Languages
Irish
Elementary
Timeline
Transportation Security Officer
Department Of Homeland Security - TSA
04.2016 - 10.2016
Department Manager
Everett Management Dba Kappys Fine Wine & Spirits
09.2015 - Current
Business Owner/Operator
Ciotog Incoporated Dba The Grey Hound Pub
10.2005 - 06.2015
Service Representative
Verizon
12.1991 - 08.2005
High School Diploma -
St. Bernards Central Catholic
Associate of Science - Business Technology
Mount Wachusett Community College
Bachelor of Science - Economics
Fitchburg State University