Results-driven Assistant Store Manager with expertise in operations oversight and team training. Successfully improved customer satisfaction and streamlined daily processes, contributing to increased sales and efficiency.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Odessa, TX
09.2025 - Current
Assisted in managing daily operations, ensuring efficient store functionality.
Trained new staff on customer service protocols and operational procedures.
Facilitated communication between team members to enhance collaboration and workflow efficiency.
Supported inventory management by organizing stock and conducting regular audits.
Implemented visual merchandising strategies to optimize product displays and drive sales.
Monitored cash handling procedures to maintain accuracy during transactions.
Addressed customer inquiries and resolved issues to improve overall satisfaction levels.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Managed truck deliveries and effectively organized warehouse for peak efficiency.
Assisted Store Manager in doing In-Store Merchandise resets for readiness of new products.
Crew Member
Sonic
Odessa, TX
03.2025 - 04.2025
Provided exceptional customer service to enhance guest satisfaction and loyalty.
Operated point-of-sale systems efficiently to process orders accurately.
Collaborated with team members to ensure timely food preparation and delivery.
Maintained cleanliness and organization of workstations to comply with health standards.
Handled day to day operations and tasks efficiently to maximize store cleanliness and performance.
Learned new roles and positions consistently in order to develop for a leadership role
Team Member
Murphy Express
Odessa, TX
11.2023 - 02.2024
Assisted customers with inquiries and product selection to enhance service experience.
Operated cash register efficiently, processing transactions accurately and swiftly.
Stocked shelves and organized merchandise to improve product visibility and accessibility.
Maintained cleanliness and organization of store environment to ensure safety and compliance.
Worked overnight to clean and organize store as needed for following day operations.
Sandwich Artist
Subway
Odessa, TX
07.2023 - 10.2023
Created customized sandwich orders based on customer preferences and dietary restrictions.
Ensured food safety and sanitation standards were consistently met during food preparation.
Operated point-of-sale system efficiently to process customer transactions accurately.
Collaborated with team members to maintain cleanliness and organization in workspace.
Opened and closed restaurant as needed for maximum productivity in a designated time.
Engaged customers with friendly service, enhancing overall dining experience at the establishment.
Team Member
Firehouse Subs
Odessa, TX
11.2022 - 07.2023
Mastered POS system to efficiently assist customers with their orders.
Learned upselling by promoting appetizing desserts and larger more fulfilling beverages.
Cross-Trained every position in the restaurant for leadership development.
Trained new Team Members in positions where fulfillment was needed.
Opened and closed as needed, learning processes of both by doing Food preparation, deep cleaning steamers, putting away products and more.
Learned how to work under intense pressure effectively, finding the rushes to be my peak performance.
Operated cash register efficiently, processing transactions accurately and swiftly.