Summary
Overview
Work History
Skills
Certification
Timeline
StoreManager

Paul Doris

Norwalk,CT

Summary

Accomplished Store Manager with a proven track record at Mavis Tire, excelling in customer service management and inventory control. Demonstrated ability to mentor and lead teams to exceed sales targets through exceptional problem-solving and organizational skills. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing strong multitasking and team leadership capabilities.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Store Manager

Mavis Tire
06.2009 - Current
  • Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Manage inventory control, cash control, and store opening and closing procedures.
  • Mentor new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Manage inventory control, cash control, and store opening and closing procedures.
  • Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assist with hiring, training and mentoring new staff members.
  • Complete point of sale opening and closing procedures.

Skills

  • Sales professional
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Cash management
  • Inventory control
  • Recruitment and hiring

Certification

NYS Vehicle Inspector

Timeline

Store Manager

Mavis Tire
06.2009 - Current

NYS Vehicle Inspector

Paul Doris