Paul Doris
Norwalk,CT
Summary
Accomplished Store Manager with a proven track record at Mavis Tire, excelling in customer service management and inventory control. Demonstrated ability to mentor and lead teams to exceed sales targets through exceptional problem-solving and organizational skills. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing strong multitasking and team leadership capabilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Store Manager
Mavis Tire
06.2009 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Mentor new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assist with hiring, training and mentoring new staff members.
- Complete point of sale opening and closing procedures.
Skills
- Sales professional
- Customer service
- Problem-solving
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Cash management
- Inventory control
- Recruitment and hiring
Certification
NYS Vehicle Inspector
Timeline
Store Manager
Mavis Tire
06.2009 - Current
NYS Vehicle Inspector
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