Accomplished service and sales professional with success in service and sales training. Built and kept positive relationships with over 75 customers and all their employees. Consistently achieved high marks in customer satisfaction while also continuing to grow business. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
I managed 15-20 total service reps that that expanded over 5 locations. I was in charge of their routing, dispatching, and job duties in each warehouse. I would do all the annual work reviews either face to face or on skype. I managed our warehoused setting up projects, giving each employee a list of tasks to complete before heading out on their routes. I was also in charge of each warehouses inventory/transferring inventory to make sure each warehouse had what they needed to complete our orders in a timely fashion. I was in charge of making sure each vehicle was up to Hazmat/D.O.T. standards. I made sure are warehouses would pass all safety requirements with the Joint Commissions and Osha.