Summary
Overview
Work History
Education
Skills
Affiliations
Work Preference
Work Availability
Timeline
Generic

Paul Dudley

Omaha,Nebraska

Summary

Accomplished service and sales professional with success in service and sales training. Built and kept positive relationships with over 75 customers and all their employees. Consistently achieved high marks in customer satisfaction while also continuing to grow business. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

23
23
years of professional experience

Work History

Service Sales Representative

Cintas
Omaha, NE
02.2005 - Current
  • Establish and maintain a rapport with each customer contact to ensure contract renewals and prevent lost business
  • Ensure all customer service contracts are renewed one year prior to the expiration date to secure the business for future revenue
  • Obtain lost replacement revenue due to the loss or destruction of rental products by the customer
  • Resolve customer concerns by developing a problem resolution plan and communicating issues to the customer.  Develop alternate courses of action and make decisions which are based on logical assumptions and factual information
  • Attend to every detail of business with a sense of urgency, enthusiasm, professionalism and thoroughness
  • Generate catalog sales by maximizing opportunities within existing accounts for the purchase of additional products
  • Maximize opportunities for increasing new business by turning in sales leads on an ongoing basis that have the potential to produce new business



Opperations Manager

Helget Home Care
Omaha, NE
2024.02 - 2024.02

I managed 15-20 total service reps that that expanded over 5 locations. I was in charge of their routing, dispatching, and job duties in each warehouse. I would do all the annual work reviews either face to face or on skype. I managed our warehoused setting up projects, giving each employee a list of tasks to complete before heading out on their routes. I was also in charge of each warehouses inventory/transferring inventory to make sure each warehouse had what they needed to complete our orders in a timely fashion. I was in charge of making sure each vehicle was up to Hazmat/D.O.T. standards. I made sure are warehouses would pass all safety requirements with the Joint Commissions and Osha.

Merchandiser

Lawless Distributing
Omaha , NE
07.2003 - 02.2005
  • Merchandised displays, coolers, walls, windows, etc.
  • Used creative merchandising ideas in display building
  • Monitored and reported all competitive activity in accounts
  • Insured P.O.S. is clean and functional
  • Rotated stock in all displays and coolers 
  • Assisted with bulk load deliveries
  • Completed paperwork accurately and timely

Assistant Coach

Hastings College
Hastings, NE
09.2002 - 02.2003
  • Motivated players to strive toward their best performance
  • Developed cohesiveness among athletes
  • Provided leadership and guidance for the players
  • Assumed responsibility for driving the bus for all road trips

Agricultural Foreman

Pioneer Hi-Bred International Inc
Doniphan, NE
06.2001 - 08.2002
  • Supervised detasseling crews with up to sixty teenage employees
  • Ensured employees were on task and following safety regulations
  • Evaluated employee performance
  • Drove bus to and from sites; posses a Class A CDL
  • Asses pay raises and bonuses
  • Tabulated daily hours for employees

Education

Bachelor of Arts - Human Resources

Hastings College
2003

Skills

  • Extremely organized and detail-oriented
  • Personnel training and development 
  • Competitive but also a dedicated team player
  • Good at building relationships and trust
  • Excellent multi-tasker
  • Reliable and dependable
  • Great with time management

Affiliations

  • Served on Cintas safety committee 
  • Cintas employee of the month
  • Became a certified route trainer for Cintas
  • Volunteer help in local youth sports

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPersonal development programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Opperations Manager

Helget Home Care
2024.02 - 2024.02

Service Sales Representative

Cintas
02.2005 - Current

Merchandiser

Lawless Distributing
07.2003 - 02.2005

Assistant Coach

Hastings College
09.2002 - 02.2003

Agricultural Foreman

Pioneer Hi-Bred International Inc
06.2001 - 08.2002

Bachelor of Arts - Human Resources

Hastings College
Paul Dudley