Paul Duff
White Lake,MI
Summary
Accomplished National Sales Director at Chemico LLC, adept in strategic planning and customer engagement, led a team to achieve dramatic sales increases through innovative strategies and key account management. Skilled in Office and Teams, my tenure at GMARA-GM showcased a blend of leadership and solution selling, enhancing client relationships and business development. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
34
34
years of professional experience
Work History
National Sales Director
Chemico Llc
Southfield, Michigan
05.1997 - 09.2023
- Managed large-scale trade shows and events, showcasing company offerings to potential buyers in various industries.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Established strong relationships with key clients for long-term business growth and retention.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Spearheaded efforts to streamline internal processes, improving efficiency within the sales department.
- Achieved consistent sales growth through effective negotiation skills and persuasive communication techniques.
- Optimized product pricing strategies based on market research data, resulting in improved profit margins.
- Enhanced customer loyalty by addressing concerns promptly and providing exceptional service throughout the sales process.
- Managed team of sales representatives, providing guidance, coaching and support.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Worked closely with product teams to understand customer needs and requirements.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Gen Mgr. Maintenance
GMARA -GM
Detroit, MI
05.1989 - 04.1997
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Design Work Programs to Achieve Productoin Goals
- Ideas Designed to Save GM over 10million$$
- Supervised a 3 shift, 24 hours a day staff of 155
Education
Bachelor of Science - Computer Engineering Technology
Eastern Michigan University
Ypsilanti, MI06.1986
Skills
- Customer Engagement
- Key Account Management
- Strategic Planning
- Solution selling
- Staff Training
- Sales process optimization
- Territory Management
- Business Development
- Forecasting
- Account development
- Deal Closing
- Client Relationship Management
- Client acquisition
- Computer Skills in Office, Teams, Social Media
Timeline
National Sales Director
Chemico Llc
05.1997 - 09.2023
Gen Mgr. Maintenance
GMARA -GM
05.1989 - 04.1997
Bachelor of Science - Computer Engineering Technology
Eastern Michigan University