Paul Dunnaway
Riverview,FL
Summary
Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
18
18
years of professional experience
Work History
Branch Manager
High Reach 2
Tampa, FL
01.2017 - Current
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Supported outside sales force in servicing and obtaining new business.
Driver
BlueLinx Corporation
Tampa, FL
01.2013 - 01.2017
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Dispatcher
High Reach 2
Tampa, FL
01.2006 - 01.2012
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Updated records of driver locations, delays, and cancellations.
- Managed daily delivery and work schedules to maximize coverage.
- Provided timely updates to customers regarding their orders or requests.
- Answered customer requests with information about product availability, shipping information and status updates.
Skills
- Multi-Tasking Ability
- Interviewing and Hiring
- Relationship Building and Management
- Strong Interpersonal Skills
- Dependable
- Customer Relationships
- Team Player
- Attention to Detail
- Decision-Making
Timeline
Branch Manager
High Reach 2
01.2017 - Current
Driver
BlueLinx Corporation
01.2013 - 01.2017
Dispatcher
High Reach 2
01.2006 - 01.2012
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