Paul Eaton
Wichita
Summary
Results-driven Shift Supervisor with a strong focus on team leadership, conflict resolution, and communication. A proven ability to enhance guest satisfaction and train staff effectively and thoroughly.
Overview
1
1
year of professional experience
Work History
Shift Supervisor
IHOP
Wichita
05.2025 - Current
- Supervised team members during peak service hours to ensure efficient operations.
- Trained new staff on menu items and customer service standards.
- Monitored food safety practices to comply with health regulations.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Coordinated with management to implement daily operational procedures effectively.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Maintained accurate records of daily transactions and deposits.
- Taught staff upselling techniques to meet revenue targets.
- Upheld company standards and compliance requirements for operations.
- Aided in implementing company initiatives to improve overall operations.
Concrete Laborer
Becker Construction
Moundridge
10.2024 - 02.2025
- Mixed concrete according to project specifications and quality standards.
- Assisted in placing, finishing, and curing concrete surfaces, contributing to structural integrity and quality.
- Collaborated with team members to complete concrete pouring and finishing tasks, ensuring timely project completion.
- Followed safety protocols consistently to maintain a safe job site for all workers.
- Carry heavy materials such as bricks, blocks, lumber, mortar mixers, and wheelbarrows across job sites safely.
- Transported heavy construction materials manually to support ongoing projects and ensure timely completion.
- Maintain equipment used during construction process in good working condition.
- Clean up work area by disposing of debris correctly when job is completed.
Education
High School Diploma
Penn Foster Online
Soufriere, St Lucia , Caribbean Islands10.2018
Skills
- Team leadership
- Customer service
- Food safety compliance
- Inventory management
- Sales strategies
- Cash handling
- Conflict resolution
- Effective communication
- Problem solving
Timeline
Shift Supervisor
IHOP
05.2025 - Current
Concrete Laborer
Becker Construction
10.2024 - 02.2025
High School Diploma
Penn Foster Online