Paul Garlick
Layton,UT
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
20
20
years of professional experience
Work History
Sales Associate
Legacy Rv Center
02.2023 - Current
- Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
- Built relationships with customers to encourage repeat business.
- Assisted management in developing marketing strategies that effectively showcased products and promotions.
- Delivered engaging product demonstrations that illustrated features and benefits tailored to individual customer interests.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
IT Specialist
Fiserv
05.2004 - 03.2023
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Walked individuals through basic troubleshooting tasks.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Performed server backups and changed and replaced backup tapes daily.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Secured sensitive data by establishing robust cybersecurity measures and protocols.
- Conducted regular system audits to identify vulnerabilities, weaknesses, or deviations from established policies or procedures.
Education
Associate of Science - Accounting And Business Management
Salt Lake Community College
Salt Lake City, UT05.2000
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Conflict Resolution
- Sales Strategies
Timeline
Sales Associate
Legacy Rv Center
02.2023 - Current
IT Specialist
Fiserv
05.2004 - 03.2023
Associate of Science - Accounting And Business Management
Salt Lake Community College
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